Mall Soft Services Shift Lead - Security & Guest Services in Tewkesbury

Mall Soft Services Shift Lead - Security & Guest Services in Tewkesbury

Tewkesbury Full-Time 32240 - 32240 £ / year (est.) No working from home possible
ABM

At a Glance

  • Tasks: Lead security and guest services, ensuring top-notch service at Cotswold Designer Outlet.
  • Company: Reputable security services provider with a focus on quality and teamwork.
  • Benefits: £15.50 per hour, 24/7 GP service, mental health support, and fitness programme.
  • Other info: Enjoy a flexible shift pattern of 4 on, 4 off for work-life balance.
  • Why this job: Join a dynamic team and make a difference in guest experiences every day.
  • Qualifications: Proven security leadership experience and a valid SIA licence required.

The predicted salary is between 32240 - 32240 £ per year.

A security services provider located at Cotswold Designer Outlet is seeking a Security Shift Manager. This role involves overseeing security, housekeeping, and Guest Services operations to ensure high-quality service delivery.

The ideal candidate will have:

  • Proven security leadership experience
  • A valid SIA licence
  • Strong communication skills

Benefits include:

  • 24/7 GP service
  • Mental health support
  • Get Fit programme

Pay is £15.50 per hour with a shift pattern of 4 on, 4 off.

Mall Soft Services Shift Lead - Security & Guest Services in Tewkesbury employer: ABM

Join a dynamic team at Cotswold Designer Outlet, where we prioritise employee well-being and professional growth. As a Security Shift Manager, you'll benefit from a supportive work culture that values mental health, offers a 24/7 GP service, and encourages fitness through our Get Fit programme. With competitive pay and a flexible shift pattern, this role provides a rewarding opportunity to lead in a vibrant retail environment.

ABM

Contact Details:

ABM Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Mall Soft Services Shift Lead - Security & Guest Services in Tewkesbury

Tip Number 1

Network like a pro! Reach out to folks in the security and guest services industry. Attend local events or join online groups where you can connect with people who might know about job openings or can give you insider tips.

Tip Number 2

Prepare for interviews by practising common questions related to security leadership and guest services. We recommend role-playing with a friend or using online resources to get comfortable with your responses.

Tip Number 3

Showcase your skills! When you get the chance to meet potential employers, highlight your SIA licence and any relevant experience. Use specific examples to demonstrate how you've successfully managed teams or improved service delivery.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.

We think you need these skills to ace Mall Soft Services Shift Lead - Security & Guest Services in Tewkesbury

Security Leadership Experience
Valid SIA Licence
Communication Skills
Operational Oversight
Housekeeping Management
Guest Services Management
Service Delivery Quality

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your relevant experience in security and guest services. We want to see how your skills match the role, so don’t be shy about showcasing your leadership experience and any SIA qualifications.

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Security Shift Manager role. We love seeing enthusiasm, so let us know what excites you about working with us at Cotswold Designer Outlet.

Show Off Your Communication Skills:Strong communication is key in this role. In your application, give examples of how you've effectively communicated in past positions. We want to see that you can lead a team and engage with guests seamlessly.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!

How to prepare for a job interview at ABM

Know Your Stuff

Make sure you’re well-versed in the specifics of security operations and guest services. Brush up on your knowledge about SIA regulations and any relevant experience you have in managing teams. This will show that you’re not just a candidate, but a knowledgeable leader ready to take charge.

Showcase Your Leadership Skills

Prepare examples from your past experiences where you successfully led a team or handled a challenging situation. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your capability to oversee security and housekeeping operations effectively.

Communicate Clearly

Strong communication skills are key for this role. Practice articulating your thoughts clearly and confidently. During the interview, make sure to listen actively and respond thoughtfully to questions. This will reflect your ability to engage with both your team and guests.

Understand the Company Culture

Research the Cotswold Designer Outlet and its values. Knowing their approach to customer service and security can give you an edge. Tailor your responses to align with their culture, showing that you’re not just looking for a job, but a place where you can contribute positively.