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- Tasks: Ensure safety and provide top-notch customer service in a vibrant shopping centre.
- Company: Join ABM, a leading provider of integrated facility services with a commitment to sustainability.
- Benefits: Enjoy paid holidays, a pension plan, ongoing training, and progression opportunities.
- Why this job: Be the friendly face of security while making a real difference in your community.
- Qualifications: SIA Guarding or Door Supervisor license required; excellent communication skills are a must.
- Other info: Dynamic work environment with a focus on diversity and inclusion.
The predicted salary is between 24000 - 36000 £ per year.
Location: Whitehill House
Reporting To: Dual Service Manager
Shift Schedule: 4 on 4 off, 42 hours per week
Overview: ABM UK is currently seeking a dedicated and experienced Security Officer to join our team. As a Security Officer, you will ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site. The Security Officer is the public face of the Security Team & Client and should always act with professionalism. A can-do attitude is essential in this highly influential role.
Responsibilities:
- Interact with all visitors/tenants within the shopping Centre, delivering first-class customer focused service.
- Carry out regular patrols of the shopping Centre as detailed in the site Assignment Instructions.
- Be professional, pleasant, friendly, courteous, and helpful at all times.
- Maintain exemplary standards in personal grooming, strictly adhering to the site uniform requirements.
- Ensure the site is a safe and non-threatening environment for all visitors/tenants.
- Liaise with site control room proactively reacting to incidents.
- Help third-party contractors/visitors ensuring all site procedures/policies are adhered to.
- Liaise closely with statutory authorities, dealing with incidents.
- Ensure radio procedures are always adhered to.
- Undertake any other reasonable duties as required to meet the needs of the business.
Required Skills and Experience:
- Knowledge of Assignment Instructions (AI’s).
- Excellent written and verbal communication skills.
- Customer/Client focused.
- Must be able to work under pressure.
- Basic computer literacy required.
Essential Qualifications:
- SIA Guarding or Door Supervisor license.
- SIA CCTV licence or willingness to work towards.
Benefits:
- Full uniform supplied.
- Paid holidays.
- Pension plan.
- On-going training.
- Progression opportunities.
- Employee Benefit Scheme’s.
About ABM: ABM is one of the world’s largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries – from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we’re proud to service icon sites across the country with more than 10,000 team members.
ABM is committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion, or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Security Guard in Swindon employer: ABM
Contact Detail:
ABM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Guard in Swindon
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on ABM and their values. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills align with the role of a Security Officer and be ready to share examples from your past experiences.
✨Tip Number 3
Dress to impress! Make sure you’re looking sharp and professional for your interview. First impressions matter, especially in a role where you’ll be the face of the security team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Security Guard in Swindon
Some tips for your application 🫡
Show Your Customer Service Skills: As a Security Officer, you'll be the friendly face of our team. Make sure to highlight any previous experience in customer service in your application. We want to see how you can bring that can-do attitude to our shopping centre!
Be Professional and Polished: First impressions matter! Ensure your application reflects professionalism. This means using clear language, checking for typos, and presenting yourself well. Remember, we’re looking for someone who can maintain exemplary standards in personal grooming.
Tailor Your Application: Don’t just send the same application everywhere. Take a moment to tailor your CV and cover letter to this role. Mention specific skills like your knowledge of Assignment Instructions or your SIA licenses. We love seeing candidates who take the time to connect their experience with what we need!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info about our benefits and opportunities there too!
How to prepare for a job interview at ABM
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Security Officer. Familiarise yourself with the job description and think about how your experience aligns with their needs. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Dress to Impress
As a Security Officer, professionalism is key. Dress smartly for your interview, ideally in business attire. This not only shows respect for the interviewers but also reflects the grooming standards expected on the job. Remember, first impressions count!
✨Showcase Your Customer Service Skills
Since the role involves interacting with visitors and tenants, be prepared to discuss your customer service experience. Think of specific examples where you've gone above and beyond to help someone. This will demonstrate your ability to provide first-class service, which is crucial for this position.
✨Prepare for Scenario Questions
Expect to be asked how you would handle various situations, such as dealing with difficult customers or responding to incidents. Practice your responses to these scenario-based questions, focusing on your problem-solving skills and ability to remain calm under pressure. This will show that you're ready for the challenges of the role.
