ABM at Heathrow Airport is seeking a Lead Agent to deliver First-Class customer service, assist high-profile passengers and mentor newer agents within the team. You will manage high-volume special assistance flights, ensure accurate journey updates on PDAs and uphold safety standards while maintaining professionalism and courtesy at all times.
Shift pattern is 4 on 4 off, 40 hours per week, with a pay rate of £15.44 per hour.
#J-18808-LjbffrSenior Airport Agent: Elite Passenger Care & Mentoring employer: ABM
ABM is an exceptional employer that prioritises employee well-being and professional growth, offering a robust benefits package including mental health support and a cycle to work scheme. Our collaborative work culture fosters innovation and teamwork, making it an ideal environment for those looking to make a meaningful impact in facilities and operations management in the vibrant city of London. Join us to lead a dedicated team and enhance service standards while advancing your career in a supportive setting.
