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- Tasks: Engage with visitors, ensure safety, and provide top-notch customer service at Gracechurch Shopping Centre.
- Company: ABM UK is a leading provider of integrated facility solutions, enhancing spaces for over 100,000 team members.
- Benefits: Enjoy 24/7 GP access, mental health support, fitness programmes, and exclusive employee perks.
- Why this job: Join a dynamic team, make a difference in safety, and develop your skills in a supportive environment.
- Qualifications: Must have a valid SIA Licence, excellent communication skills, and the ability to work under pressure.
- Other info: Flexible 4 on 4 off shifts with a competitive pay rate of £12.60 per hour.
LOCATION: Gracechurch Shopping Centre
HOURS: 42 hours per week
SHIFT PATTERN: 4 on 4 off shifts
PAY RATE: £12.60 per hour
If you require any additional support or adjustments during the recruitment process, please don\’t hesitate to contact our Recruitment Department at. We\’re here to help!
ABM UK is currently seeking a dedicated and experienced Security Officer to join our team. As a Security Officer will ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site. The Security Officer is the public face of the Security Team & Client and should always act with professionalism. A can-do attitude is essential in this highly influential role.
KEY RESPONSIBILITIES
- To readily interact with all visitors/tenants within the shopping centre, delivering first class customer focused service.
- Carry out regular patrols of the shopping centre as detailed in the site Assignment Instructions.
- Be professional, pleasant, friendly, courteous, and helpful always.
- To ensure exemplary standards in personal grooming, strictly adhering to the site uniform requirements.
- To ensure that the site is a safe and non-threatening environment for all visitors/tenants.
- Liaising with site control room proactively reacting to incidents
- Help third party contractors/visitors ensuring all site procedures/policies are adhered to.
- To liaise closely with statutory authorities, dealing with incidents
- Ensure radio procedures are always adhered to.
- Undertake any other reasonable duties as required to meet the needs of the business.
- N.B – Core tasks are as above, although this list is not exhaustive.
REQUIRED SKILLS AND EXPERIENCE
- Valid SIA Licence(s)
- Have knowledge of Assignment Instructions (AI’s)
- Excellent written and verbal communication skills
- Customer/Client focused.
- Must be able to work under pressure.
- Computer literacy required.
ESSENTIAL
- SIA Guarding or Door Supervisor license.
- SIA CCTV license is desirable, or the willingness to work towards.
We’re proud to offer a great range of benefits including:
- 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
- Mental Health support and Life Event Counseling
- Get Fit Programme
- Financial and legal support
- Cycle to work scheme
- Access Perks at Work, our innovative employee app where you can find:
- Perks: discounts, gift cards, cashback, and exclusive offers
- Life: Search for resources and tools on topics ranging from family and life to health, money and work
- Support: Online chat or telephone service for urgent support in a crisis
For more information about ABM’s benefits, visit our
About ABM:
ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.
For more information, visit.
ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
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Security Officer employer: ABM
Contact Detail:
ABM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer
✨Tip Number 1
Familiarise yourself with the specific security protocols and Assignment Instructions relevant to the Gracechurch Shopping Centre. Understanding these details will not only help you during the interview but also demonstrate your commitment to the role.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've handled difficult situations in the past. As a Security Officer, you'll be the face of the team, so highlighting your ability to remain calm and professional under pressure is key.
✨Tip Number 3
Network with current or former employees of ABM UK if possible. They can provide insights into the company culture and expectations, which can give you an edge during the interview process.
✨Tip Number 4
Prepare to discuss your SIA licence and any relevant training you've completed. Being knowledgeable about your qualifications and how they apply to the role will show that you're serious about your career in security.
We think you need these skills to ace Security Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Security Officer at ABM UK. Highlight your relevant experience and skills that align with their requirements, such as customer service and communication skills.
Tailor Your CV: Customise your CV to reflect the key skills and experiences mentioned in the job description. Emphasise your valid SIA Licence(s) and any relevant security experience, ensuring it stands out to the hiring team.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the role and your understanding of the importance of security and customer service. Use specific examples from your past experiences to demonstrate your suitability for the position.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects professionalism and attention to detail, which are crucial for a Security Officer.
How to prepare for a job interview at ABM
✨Know Your Responsibilities
Familiarise yourself with the key responsibilities of a Security Officer. Be prepared to discuss how you would interact with visitors and ensure their safety, as well as your approach to maintaining high standards of customer service.
✨Demonstrate Professionalism
Since you'll be the public face of the security team, it's crucial to showcase your professionalism during the interview. Dress appropriately, maintain a positive attitude, and be courteous to everyone you meet.
✨Highlight Relevant Experience
Be ready to share specific examples from your past roles that demonstrate your ability to work under pressure, communicate effectively, and adhere to security protocols. This will help illustrate your suitability for the role.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
