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- Tasks: Ensure a safe shopping environment through patrols and customer service.
- Company: ABM is a leading provider of facility solutions, enhancing spaces globally.
- Benefits: Enjoy 24/7 GP access, mental health support, and exclusive employee perks.
- Why this job: Join a dynamic team focused on safety and customer care in a vibrant setting.
- Qualifications: SIA Door Supervisor/Security Guard licence required; strong communication and time management skills.
- Other info: Flexible hours with a pay rate of £12.55 per hour, Thursday to Saturday.
LOCATION: REGENT CENTRE, KIRKINTILLOCH
WORKING HOURS: 23.75 hours per week, Thursday to Saturday
PAY RATE: £12.55 PER HOUR
If you require any additional support or adjustments during the recruitment process, please don\’t hesitate to contact our Recruitment Department atrecruitment@abm.com. We\’re here to help!
Job Objective & Responsibilities:
We are looking to appoint a proactive Security Officer with customer service at the forefront of all they do to maintain a safe and secure shopping environment for all our customers and team. SIA DS or SG Licence required.
Job Spec:
• Carry periodic duties as outlined in the site Assignment Instructions
• Be present on the mall to ensure a safe and secure environment is maintained
• Conduct patrols covering all areas of the mall and service areas
• Take an active role in emergency situations including first aid and fire warden
• Oversee external contractor management to ensure safe working practices
Candidate requirements:
• Enjoy working part of a team as well as the ability to work independently to reach the shared goal
• Good communication skills both written and verbal to assist with accurate report writing
• Excellent time management
• Smart, well-groomed and confident
• Conflict Management aware
• High level of customer care awareness
• Familiar with patrolling and monitoring from both a loss prevention aspect and health & safety
• SIA Door Supervisor/Security Guard licence
We’re proud to offer a great range of benefits including:
- 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
- Mental Health support and Life Event Counseling
- Get Fit Programme
- Financial and legal support
- Cycle to work scheme
- Access Perks at Work, our innovative employee app where you can find:
- Perks: discounts, gift cards, cashback, and exclusive offers
- Life: Search for resources and tools on topics ranging from family and life to health, money and work
- Support: Online chat or telephone service for urgent support in a crisis
For more information about ABM’s benefits, visit our careers page
About ABM:
ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.
For more information, visit www.abm.co.uk.
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Security Guard employer: ABM
Contact Detail:
ABM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Guard
✨Tip Number 1
Familiarise yourself with the specific duties of a Security Guard at the Regent Centre. Understanding the layout of the mall and the potential challenges you might face will help you demonstrate your proactive approach during the interview.
✨Tip Number 2
Brush up on your conflict management skills. Be prepared to discuss scenarios where you've successfully de-escalated situations, as this is crucial for maintaining a safe environment.
✨Tip Number 3
Showcase your customer service skills. Since the role emphasises customer care, think of examples where you've gone above and beyond to assist customers or clients in previous roles.
✨Tip Number 4
Highlight your ability to work both independently and as part of a team. Prepare to discuss how you balance these two aspects in your work, as this will resonate well with the job requirements.
We think you need these skills to ace Security Guard
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Security Guard position. Understand the responsibilities and requirements, such as the need for an SIA DS or SG Licence, and think about how your experience aligns with these.
Tailor Your CV: Customise your CV to highlight relevant experience in security, customer service, and any specific skills mentioned in the job description. Emphasise your communication skills and ability to work both independently and as part of a team.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for maintaining a safe environment and your commitment to excellent customer service. Mention specific examples from your past experiences that demonstrate your suitability for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a security role.
How to prepare for a job interview at ABM
✨Showcase Your Customer Service Skills
As a Security Guard, customer service is key. Be prepared to discuss how you've handled customer interactions in the past, especially in challenging situations. Highlight your ability to remain calm and professional while ensuring a safe environment.
✨Demonstrate Your Conflict Management Awareness
Conflict management is crucial in this role. Think of examples where you've successfully de-escalated a situation or resolved a conflict. This will show your potential employer that you can handle difficult scenarios effectively.
✨Emphasise Your Teamwork and Independence
The job requires both teamwork and the ability to work independently. Prepare to share experiences where you've successfully collaborated with others, as well as instances where you've taken initiative on your own.
✨Be Prepared for Scenario-Based Questions
Expect questions that put you in hypothetical situations related to security and safety. Practice responding to these scenarios, focusing on your thought process and decision-making skills. This will demonstrate your readiness for the role.
