Operational Administrator

LOCATION: Pier Walk, London

SHIFT PATTERN: Monday - Friday, 40 hours per week

PAY RATE: £ per hour

If you require any additional support or adjustments during the recruitment process, please don’t hesitate to contact our Recruitment Department. We’re here to help!

Job Objective & Responsibilities

The Business Support Administrator will provide essential administrative support to the business, ensuring that all operations run smoothly and efficiently. This role will involve close collaboration with both the Operations and Business Support teams to maintain and improve administrative systems. By contributing to the effective management of key processes, the Business Support Administrator will help to ensure compliance with company policies and legislation while also supporting the organization’s overall goals. This position requires an individual who is detail-oriented, highly organized, and able to work well under pressure.

Key Responsibilities

• Data Management: Record, analyze, and maintain data systems. Perform quality checks, reconcile data discrepancies, and report any issues. Export and import data from internal systems and generate reports in Excel and PDF formats.
• Supplier & Stock Management: Liaise with suppliers regarding products, prices, and delivery schedules. Manage monthly orders for consumables, machinery, uniforms, and other materials. Perform stock checks, organize uniform deliveries, and track order progress.
• Technical Support: Provide basic technical support for devices, such as resetting software, logging in issues, and troubleshooting. Assist in asset tagging, applying screen protectors, and managing the asset tracking system.
• General Administration: Manage shared mailboxes for TFL Uniform, TFL IT Repairs, and TFL Orders. Ensure prompt delivery by chasing purchase orders and processing related paperwork. Answer general queries from managers and assist with ad hoc administrative tasks as needed.
• Customer Relations & Communication: Maintain strong internal and external relationships through effective communication and accessibility. Attend weekly meetings with the Business Support Team and provide updates on ongoing tasks.
• Support Project Coordination & Auditing: Assist in the planning, coordination, and auditing of various projects. Support budget management, planning, and report preparation.

Person Specification: Skills & Experience

• Proficient in Microsoft Office (Word, Excel, PowerPoint) at a basic to intermediate level.
• Ability to prioritize tasks and handle multiple responsibilities simultaneously.
• Excellent attention to detail and a customer-focused approach.
• Ability to work under pressure and adapt to changing priorities.

Personal Attributes

• A proactive, "can-do" attitude, able to work independently and take ownership of tasks.
• Strong communication skills, both verbal and written, for internal and external stakeholder interactions.
• A team player with the ability to build and maintain relationships with key stakeholders.

Physical Requirements

Able to undertake tasks that require heavy lifting, such as unpacking and organising boxes of uniforms.

Work Conditions

This role requires working in the office for four days per week. Occasional ad hoc tasks as directed by the Business Support Manager.

Benefits

We’re proud to offer a great range of benefits including:

• 24/7 GP: Both you and your immediate family can speak to a UK‑based GP from the comfort of your own home.
• Mental Health support and Life Event Counseling.
• Get Fit Programme.
• Financial and legal support.
• Cycle to work scheme.
• Access Perks at Work, our innovative employee app where you can find discounts, gift cards, cashback, and exclusive offers.
• Search for resources and tools on topics ranging from family and life to health, money and work.
• Online chat or telephone service for urgent support in a crisis.

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue‑chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.