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- Tasks: Lead a team to ensure top-notch security and cleanliness at a busy shopping centre.
- Company: Join ABM, a global leader in facility solutions with a commitment to innovation.
- Benefits: Enjoy 24/7 GP access, mental health support, and discounts through our employee app.
- Why this job: Make a real difference in creating safe and clean spaces for the community.
- Qualifications: Experience in managing teams and a passion for high standards in service delivery.
- Other info: Dynamic role with opportunities for growth in a supportive environment.
The predicted salary is between 28 - 32 £ per hour.
LOCATION: Killingworth Shopping Centre
SHIFT PATTERN: 5 Days from 7 On Rota, 40 hours per week
PAY RATE: £13.80 per hour - overtime available
ROLE OVERVIEW AND PURPOSE
ABM UK is seeking a dynamic and experienced Dual Services Manager to join our team. As the Dual Services Manager, you will be responsible for delivering the highest standards of security, cleanliness, hygiene, waste management, and other contractual tasks at our client's Shopping Centre. You will ensure that all operations are carried out efficiently and effectively, meeting client expectations and company policies and procedures.
KEY RESPONSIBILITIES
- Manage the contract in accordance with company policies and procedures
- Ensure high standards of cleanliness, hygiene, and waste management are consistently achieved
- Ensure security team are deployed in line with site rotas, communicating effectively and managing & recording any incidents occurring on site.
- Complete Monthly Reporting to include budget forecasts and monthly reconciliations
- Provide professional support to the business in service-related matters
- Control staff rosters, payroll, and manning levels
- Deliver excellent communication and motivation to the site-based team
- Ensure compliance with quality performance measures and resolve any non-compliance issues
REQUIRED SKILLS AND EXPERIENCE
- Significant experience in Managing a multi-disciplinary team with a bias towards cleaning
- Proven track record in delivering high standards of cleanliness and hygiene
- Experience in budget forecasting and controlling
- Strong communication and leadership skills
- Good IT literacy
- Health & Safety Certificate
QUALIFICATIONS
- SIA Front Line Door Supervisory License
- SIA CCTV Licence (Desirable)
We’re proud to offer a great range of benefits including:
- 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
- Mental Health support and Life Event Counseling
- Get Fit Programme
- Financial and legal support
- Cycle to work scheme
- Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers; Life: Search for resources and tools on topics ranging from family and life to health, money and work; Support: Online chat or telephone service for urgent support in a crisis
For more information about ABM’s benefits, visit our website.
About ABM: ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.
ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Dual Services Manager in North Shields employer: ABM
Contact Detail:
ABM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dual Services Manager in North Shields
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Dual Services Manager role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching ABM and understanding their values and services. Tailor your responses to show how your experience aligns with their mission of delivering high standards in security and cleanliness. Confidence is key!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to refine your answers and get comfortable discussing your management experience and leadership skills. The more you practice, the more natural it will feel.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings and updates directly from us at StudySmarter.
We think you need these skills to ace Dual Services Manager in North Shields
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your management experience, especially in cleaning and security, to show us you’re the right fit for the Dual Services Manager role.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background aligns with our needs. Don’t forget to mention your leadership skills and experience in budget forecasting!
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to manage teams and maintain high standards. Numbers and examples can really make your application stand out to us.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at ABM
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Dual Services Manager. Brush up on your knowledge of cleanliness standards, security protocols, and budget management. This will help you answer questions confidently and show that you're serious about the role.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your communication skills and how you've motivated your team to achieve high standards. This is crucial for a role that involves managing a multi-disciplinary team.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle specific situations, like a security incident or a cleanliness issue. Think through potential scenarios in advance and prepare your responses. This will demonstrate your problem-solving abilities and readiness for the challenges of the job.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, team dynamics, or future projects. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
