ABM is seeking a Helpdesk Operative for night shifts in London. You will act as the first point of contact for calls, vet requests in the CAFM system, and dispatch work to engineers and contractors while ensuring SLA targets are met.
You will manage urgent dispatches, maintain fault closure records, and communicate effectively with stakeholders to drive timely problem resolution and high customer satisfaction.
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Night Helpdesk Operator - Urgent Dispatch & Support employer: ABM
ABM is an exceptional employer, offering a dynamic work culture that prioritises employee well-being and professional growth. With a competitive salary and comprehensive benefits including 24/7 GP access, mental health support, and a unique employee app for perks and resources, ABM fosters an inclusive environment where team members can thrive. Located in TW6 2SF, the hybrid work model allows for flexibility while engaging in meaningful projects within the Transport & Aviation sector, making it an ideal place for those seeking impactful careers.
