Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support passengers needing special assistance at the airport and guide them through their journey.
- Company: Leading service provider in Manchester with a focus on customer care.
- Benefits: Earn £12.68 per hour, plus mental health support and a cycle to work scheme.
- Why this job: Make a difference in people's travel experiences while working in a vibrant environment.
- Qualifications: Previous customer service experience and excellent communication skills.
- Other info: Join a supportive team with opportunities for personal growth.
The predicted salary is between 12 - 16 £ per hour.
A leading service provider in Manchester is seeking a Customer Service Agent to assist passengers requiring special assistance at the airport. This role involves supporting passengers throughout their journey, collecting them from arrival points and ensuring they are guided effectively through security and other airport processes.
Candidates should have previous customer service experience, excellent communication skills, and the right to work in the UK.
This position offers a pay rate of £12.68 per hour and various employee benefits including mental health support and a cycle to work scheme.
Airport Passenger Assistance Agent in Manchester employer: ABM
Contact Detail:
ABM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Airport Passenger Assistance Agent in Manchester
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the airport or customer service sectors. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Practice your communication skills! Since this role is all about assisting passengers, make sure you can clearly express yourself and show empathy. Role-play with a friend or record yourself to improve.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to come to you. Visit our website regularly and apply directly for the Airport Passenger Assistance Agent position. The sooner you apply, the better your chances!
✨Tip Number 4
Prepare for the interview! Research common questions for customer service roles and think about how your past experiences relate to the job. Show them you’re the perfect fit for helping passengers at the airport.
We think you need these skills to ace Airport Passenger Assistance Agent in Manchester
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous customer service experience you have. We want to see how you've helped others in the past, so share specific examples that showcase your communication skills and ability to assist people.
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to the role of Airport Passenger Assistance Agent. We love seeing how your experiences align with what we’re looking for, so make it personal!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon and focus on what makes you a great fit for this role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at ABM
✨Know the Role Inside Out
Make sure you understand what being an Airport Passenger Assistance Agent entails. Familiarise yourself with the specific duties, like guiding passengers through security and providing support throughout their journey. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is all about assisting passengers, be ready to share examples from your previous customer service experience. Think of situations where you went above and beyond for a customer or handled a difficult situation effectively. This will demonstrate your ability to provide excellent service under pressure.
✨Practice Your Communication Skills
Excellent communication is key in this job. During the interview, practice speaking clearly and confidently. You might even want to role-play common scenarios you could face as an Airport Passenger Assistance Agent. This will help you articulate your thoughts better and show that you can communicate effectively with passengers.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare some thoughtful questions to ask the interviewer. Inquire about the team dynamics, training processes, or how they support staff mental health. This shows that you're not just interested in the job, but also in the company culture and how you can fit into it.
