At a Glance
- Tasks: Keep the shopping centre sparkling clean and welcoming for everyone.
- Company: Join a vibrant team at FORGE Shopping Centre.
- Benefits: Enjoy flexible hours, health support, and exclusive discounts.
- Other info: Great opportunity for career growth and teamwork in a lively setting.
- Why this job: Make a difference in a busy environment while gaining valuable experience.
- Qualifications: No prior experience needed, just a positive attitude and attention to detail.
The predicted salary is between 25000 - 27000 £ per year.
LOCATION: FORGE Shopping Centre
SHIFT PATTERN: 3 days over 7, 24 hours per week
PAY RATE: £12.85 per hour
Job Overview
We are seeking a reliable and hardworking Shopping Centre Cleaner to join our housekeeping team. The successful candidate will be responsible for maintaining high standards of cleanliness, hygiene, and presentation throughout a busy shopping centre environment, ensuring a safe and welcoming experience for customers, tenants, and visitors.
Key Responsibilities
- Carry out general cleaning and housekeeping duties throughout the shopping centre.
- Maintain cleanliness of public areas including malls, corridors, entrances, toilets, lifts, escalators, stairwells, and staff areas.
- Sweep, mop, polish, and disinfect surfaces as required.
- Empty bins and dispose of waste safely and efficiently.
- Respond promptly to spillages and cleaning emergencies to maintain safety standards.
- Replenish consumables such as soap, toilet paper, and hand towels in washroom facilities.
- Use cleaning equipment and machinery safely and correctly.
- Always follow health and safety procedures, including COSHH regulations.
- Report maintenance issues, hazards, or damages to supervisors.
- Work as part of a team to ensure the shopping centre remains clean, presentable, and operational during busy trading periods.
- Provide excellent customer service when interacting with members of the public.
Requirements
- Previous cleaning or housekeeping experience preferred but not essential.
- Ability to work in a fast‑paced, busy public environment.
- Good attention to detail and high standards of cleanliness.
- Reliable, punctual, and able to work independently or as part of a team.
- Flexible approach to working hours, including evenings, weekends, and holidays if required.
- Good communication skills.
- Knowledge of health and safety procedures is desirable.
Benefits
- 24/7 GP: Both you and your immediate family can speak to a UK‑based GP from the comfort of your own home.
- Mental Health support and Life Event Counseling.
- Get Fit Programme.
- Financial and legal support.
- Cycle to work scheme.
- Access Perks at Work app – discounts, gift cards, cashback, and exclusive offers.
- Joint resources on family, life, health, money, and work topics.
- Online chat or telephone service for urgent support in a crisis.
Mall Cleaner employer: ABM
Join our dedicated team at the Forge Shopping Centre, where we prioritise a clean and welcoming environment for all visitors. As a Mall Cleaner, you'll benefit from a supportive work culture that values your contributions, offers flexible working hours, and provides access to a range of employee benefits including mental health support and a cycle to work scheme. With opportunities for personal growth and development, this role is perfect for those seeking meaningful employment in a vibrant shopping centre setting.
StudySmarter Expert Advice🤫
We think this is how you could land Mall Cleaner
✨Tip Number 1
Get to know the shopping centre! Before your interview, take a stroll around the Forge Shopping Centre. Familiarise yourself with the layout and cleanliness standards. This shows you’re genuinely interested and helps you chat about it during your interview.
✨Tip Number 2
Practice your customer service skills! As a cleaner, you'll interact with the public. Think of examples where you've provided great service or handled tricky situations. We want to see that you can keep a friendly face while working hard!
✨Tip Number 3
Be ready for practical questions! During the interview, you might be asked how you'd handle specific cleaning scenarios or emergencies. Brush up on your health and safety knowledge, and be prepared to share how you’d tackle those challenges.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application in front of us. Plus, you’ll find all the info you need about the role and benefits. Don’t miss out on this opportunity – we can’t wait to hear from you!
We think you need these skills to ace Mall Cleaner
Some tips for your application 🫡
Show Us Your Attention to Detail:When you're filling out your application, make sure to highlight your attention to detail. We want to see that you understand the importance of cleanliness and hygiene in a busy shopping centre environment.
Be Reliable and Punctual:In your written application, emphasise your reliability and punctuality. We’re looking for someone who can be counted on to show up and get the job done, especially during busy trading periods.
Communicate Clearly:Good communication skills are key! Make sure your application is clear and easy to read. We appreciate straightforwardness, so don’t hesitate to express why you’d be a great fit for our team.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at ABM
✨Know Your Cleaning Basics
Before the interview, brush up on your cleaning knowledge. Familiarise yourself with common cleaning techniques and equipment, as well as health and safety procedures like COSHH regulations. This will show that you’re serious about maintaining high standards of cleanliness.
✨Show Your Team Spirit
Since this role involves working as part of a team, be ready to discuss your experience in collaborative environments. Share examples of how you've worked with others to achieve a common goal, especially in busy or fast-paced settings.
✨Customer Service Matters
As a cleaner in a shopping centre, you'll interact with the public. Prepare to talk about any previous customer service experience you have. Highlight how you’ve handled difficult situations or provided excellent service, as this will demonstrate your ability to create a welcoming environment.
✨Be Punctual and Reliable
Reliability is key in this role. During the interview, emphasise your punctuality and commitment to showing up for shifts. You might even want to mention any past experiences where your reliability made a difference, as it will reassure them that you can be counted on.
