At a Glance
- Tasks: Drive specialist vehicles at Heathrow, assisting passengers with reduced mobility.
- Company: Join ABM, a leading provider of integrated facility solutions.
- Benefits: Enjoy 24/7 GP access, mental health support, and exclusive employee perks.
- Other info: Flexible shifts with opportunities for career growth in a dynamic environment.
- Why this job: Make a real difference by helping passengers navigate the airport safely.
- Qualifications: Must have a valid driving licence and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
LOCATION: London Heathrow Airport
SHIFT PATTERN: 4 on 2 off, 40 hours per week
PAY RATE: Competitive
Purpose: Working as a member of the PRS Airside Driver Team, you will drive the Company’s specialist vehicles on the airfield to transfer passengers with reduced mobility (PRS’s) from the aircraft to the terminal building or from the terminal building to the aircraft. The Vehicles range from Minibuses to Class 2 rigid heavy good type vehicles, for which full training and instruction would be given. You will also be required to assist PRS’s onto the aircraft, to their seat or into the ABM vehicles or terminal buildings which involves passenger and manual handling techniques.
Key Responsibilities:
- Complete the daily Vehicle Check Sheet, to maintain the operational reliability of the vehicle, reporting when necessary any vehicle defects in line with the Vehicle Inspection procedure.
- Drive the Company vehicles ensuring that the vehicle is safe and secure at all times.
- Operate the vehicle safely within close proximity to the aircraft using all safety systems of the vehicle.
- Maintain a clean and tidy vehicle at all times.
- Ensure PPE is always worn when operating airside.
- Deliver or collect the passengers at the aircraft door and assist with the transfer into their seat or wheelchair through safe manual handling techniques.
- Complete Customer Care Agent (CCA) duties within the terminal when demand requires, this may include escorting passengers through the terminal/security and boarding flights or meeting arriving flights and assisting PRS’s through to baggage reclaim.
- Ensure that the Allocator is updated on progress of jobs at all times using PDA’s and Radio.
- Observe all Heathrow airport airside driving requirements.
- Promote a safe and secure environment at all times.
- Ability to operate and use all company equipment after sufficient training, aisle chairs, slings, porta-ramp, and tail lift.
- Ensure accident and incident reporting procedure is adhered to in all cases.
- Be aware of any airport updates (OAN’s/OSI’s).
- Roster and shift patterns are subject to operational requirement affected and influenced by the airport and airline schedules.
- Must be able to operate the following shifts patterns include early starts, late finishes, nights, weekdays, weekends and bank holidays.
- Always comply with airport bylaws when operating airside.
- Carry out any reasonable task requested.
This description is an outline of the role and it is expected that key tasks will vary with the demand of our client and operation base.
Required Experience for the Ramp Driver Role:
- Maintain a professional image at all times.
- Ability to deal calmly and reasonably in pressurised situations.
- We are seeking candidates who have a real passion for people, delivering excellent customer service on a daily basis.
- Set a good example at all times.
- Previous Airline &/or Airport experience is desired although not essential as full training will be provided.
- Experience in a similar role or driving larger vehicles would be an advantage.
- Excellent communication skills.
- Demonstrate reliability including the ability to deliver high standards of both punctuality and attendance.
- Ability to deal calmly and confidently with all demands from the public.
- Champion principles of equality, inclusion and diversity.
- Minimum driving experience/licence held 3 years.
Essential Skills for the Ramp Driver Role:
- Valid Right to work documentation.
- 5-year checkable employment/education history, ideally with a maximum of 5 references for vetting purposes.
- Must pass a basic DBS check.
- Overseas Criminal Record Check (if applicable).
- Available for very early morning shifts, outside of normal public transport times.
- Able to obtain an airside pass that allows you access to security restricted areas.
- Must be willing to work weekend and shifts.
- Full Driving licence is essential with categories C & D desirable. (Licence must have been held for 3 years)
- You must be aged 23 and over for insurance purposes.
- You must be able to obtain an airside driving permit (Including passing a driving medical with a colour-blind test).
- Good command of the English language verbal and written.
Please note that any applicant that has spent more than 6 months in any country other than the UK in the last 5 years; will need a police clearance from all countries that this would apply to. The police clearance will need to cover the full date range the applicant was in the specific country, furthermore, the police clearance needs to be obtained before the applicant attending any interview with ABM.
Benefits:
- 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home.
- Mental Health support and Life Event Counseling.
- Get Fit Programme.
- Financial and legal support.
- Cycle to work scheme.
- Access Perks at Work, our innovative employee app where you can find discounts, gift cards, cashback, and exclusive offers.
- Search for resources and tools on topics ranging from family and life to health, money and work.
- Online chat or telephone service for urgent support in a crisis.
For more information about ABM’s benefits, visit our website.
ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Help Bus Driver in Longford employer: ABM
ABM is an exceptional employer located at London Heathrow Airport, offering a supportive work culture that prioritises employee well-being and professional growth. With competitive pay rates, comprehensive benefits including 24/7 GP access and mental health support, and a commitment to diversity and inclusion, ABM empowers its team members to thrive in a dynamic environment while making a meaningful impact on passenger experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Help Bus Driver in Longford
✨Tip Number 1
Get to know the company! Research ABM and their values. When you show up for your interview, drop in some knowledge about their commitment to diversity and inclusion. It’ll show you’re genuinely interested and not just another candidate.
✨Tip Number 2
Practice your driving skills! Since you'll be handling specialist vehicles, it’s a good idea to brush up on your driving techniques. Maybe even take a few practice runs in similar vehicles if you can. Confidence behind the wheel will shine through during your interview.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle pressurised situations or assist passengers with reduced mobility. Having a couple of real-life examples ready will help you stand out as someone who can keep calm and deliver excellent customer service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Help Bus Driver in Longford
Some tips for your application 🫡
Show Your Passion for People:When writing your application, let us see your passion for helping others. Mention any previous experience where you’ve provided excellent customer service or assisted people, especially in challenging situations.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your skills and experiences that relate to the role of a Help Bus Driver. We want to understand your qualifications without sifting through unnecessary details.
Highlight Relevant Experience:If you have any experience driving larger vehicles or working in an airport environment, make sure to highlight that! Even if it’s not essential, it can give you an edge. Don’t forget to mention your driving licence details too!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at ABM
✨Know Your Vehicle
Familiarise yourself with the types of vehicles you'll be driving, especially minibuses and Class 2 rigid heavy goods vehicles. Understanding their features and safety systems will help you answer technical questions confidently during the interview.
✨Demonstrate Customer Care Skills
Since this role involves assisting passengers with reduced mobility, think of examples from your past experiences where you've provided excellent customer service. Be ready to discuss how you handle pressurised situations calmly and effectively.
✨Show Your Commitment to Safety
Safety is paramount in this role, so be prepared to talk about your understanding of safety protocols, especially when operating airside. Mention any previous experience with safety checks or vehicle inspections to highlight your reliability.
✨Be Ready for Shift Patterns
This job requires flexibility with shifts, including early mornings and weekends. Make sure to express your willingness to adapt to these requirements and share any relevant experiences that demonstrate your reliability and punctuality.