At a Glance
- Tasks: Support and optimise workforce management systems, ensuring operational efficiency and compliance.
- Company: Join ABM, a leading provider of integrated facility solutions with a commitment to innovation.
- Benefits: Enjoy competitive salary, mental health support, fitness programmes, and exclusive employee perks.
- Other info: Hybrid work model with opportunities for professional growth in a dynamic environment.
- Why this job: Be a key player in enhancing employee experiences and driving system improvements.
- Qualifications: 5+ years in UKG Pro Workforce Management with strong technical and stakeholder engagement skills.
The predicted salary is between 63000 - 77000 £ per year.
LOCATION: Heathrow, TW6 2TA
SHIFTPATTERN: 40 hours per week. Monday to Friday (Hybrid - 3 days in the office/ 2 days remote)
SALARY: Competitive
ROLE OVERVIEW AND PURPOSE
ABM UK is seeking a highly skilled UKG System Analyst to support and optimise the organisation’s workforce management system. This role will focus on the implementation, configuration, support, and continuous improvement of UKG Pro Workforce Management (Dimensions) across the UK and Ireland. The UKG System Analyst will act as a subject matter expert (SME), responsible for delivering high-quality system configurations, integrations, data migrations, and reports. The role requires strong technical knowledge of time and attendance (T&A) systems, stakeholder engagement skills, and a track record of leading successful system deployments and enhancements. This position plays a key role in ensuring that ABM’s workforce management systems enable operational efficiency, compliance, and employee experience improvements.
KEY RESPONSIBILITIES
- Act as Subject Matter Expert for UKG Pro (Dimensions), advising on best practices and system capabilities.
- Lead system configuration, implementation, testing, and post-go-live support for new country rollouts and system upgrades.
- Support User Acceptance Testing (UAT), System Integration Testing (SIT), and payroll cycle testing.
- Manage data cleansing, validation, and migration activities to maintain system accuracy and integrity.
- Troubleshoot and resolve complex technical and functional issues, including integrations, device configurations, and scheduling modules.
- Provide business-as-usual (BAU) system support while driving enhancements and process improvements.
- Document business requirements, system configurations, and process maps in collaboration with business analysts and key stakeholders.
- Deliver user training, knowledge transfer, and hypercare support post-implementation.
- Ensure compliance with GDPR, ITIL, and change management processes.
Minimum Requirements
- 5 years’ experience implementing and supporting UKG Pro Workforce Management (Dimensions).
- Strong technical expertise in workforce management modules including Timekeeping, Scheduling and Forecasting.
- Proven experience delivering implementations, system upgrades, and multi-country rollouts.
- Experience in leading UAT, SIT, payroll testing cycles, and successful transitions to BAU.
- Familiarity with HR/payroll system integrations (including Oracle, ADP).
- Strong analytical and problem-solving skills with attention to detail.
- Excellent stakeholder engagement and communication skills, with experience working across HR, Payroll, IT, and vendor teams.
- Professional certifications desirable: PRINCE2, ITIL, UKG Dimensions training.
We’re proud to offer a great range of benefits including:
- 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home.
- Mental Health support and Life Event Counseling.
- Get Fit Programme.
- Financial and legal support.
- Cycle to work scheme.
- Access Perks at Work, our innovative employee app where you can find discounts, gift cards, cashback, and exclusive offers.
For more information about ABM’s benefits, visit our website.
ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
UKG Technical Analyst in London employer: ABM
ABM is an exceptional employer, offering a dynamic work culture that prioritises employee well-being and professional growth. With a competitive salary and comprehensive benefits including 24/7 GP access, mental health support, and a unique employee app for perks and resources, ABM fosters an inclusive environment where team members can thrive. Located in TW6 2SF, the hybrid work model allows for flexibility while engaging in meaningful projects within the Transport & Aviation sector, making it an ideal place for those seeking impactful careers.
StudySmarter Expert Advice🤫
We think this is how you could land UKG Technical Analyst in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what ABM values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges ABM might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at ABM!
✨Direct Apply to ABM
Let's not forget to apply directly through the ABM website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace UKG Technical Analyst in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at ABM.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at ABM. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at ABM
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
