Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead strategic partnerships and stakeholder relationships in the aviation sector at Heathrow Airport.
- Company: Join ABM, a global leader in integrated facility solutions with a commitment to innovation.
- Benefits: Enjoy 24/7 GP access, mental health support, fitness programmes, and exclusive employee perks.
- Why this job: Make a real impact in aviation by driving collaboration and enhancing customer experiences.
- Qualifications: 10+ years in aviation with strong relationship-building and strategic thinking skills.
- Other info: Be part of a diverse team dedicated to creating smarter, connected spaces.
The predicted salary is between 43200 - 72000 £ per year.
LOCATION: Heathrow Airport
REPORTING TO: Account Director
WORKING HOURS: Full Time
SALARY: Competitive
If you require any additional support or adjustments during the recruitment process, please don’t hesitate to contact our Recruitment Department. We’re here to help!
ROLE OVERVIEW AND PURPOSE
The Partnership & Stakeholder Director will lead the development and management of strategic partnerships and stakeholder relationships across the aviation sector at Heathrow Airport. This role is pivotal in driving collaboration with airlines, airports, regulators, industry bodies, and technology partners to improve operational efficiency, enhance customer experience, and support revenue growth. Working closely with Airlines, operations, commercial, and corporate teams, the role will ensure strong relationships across the aviation ecosystem and drive customer-focused growth initiatives aligned to ABM's strategic objectives.
KEY RESPONSIBILITIES
- Airline and Operational Liaison
- Act as the lead liaison with airline partners (AOC), ensuring a positive and collaborative relationship across the Airport.
- Maintain ABM's trusted relationship as the main escalation point to and from airline stakeholders.
- Represent ABM in key stakeholder meetings to maintain high levels of engagement and collaboration.
- Work closely with Airline colleagues to ensure a positive service is delivered to passengers.
- Strategic Partnership Development
- Identify, negotiate, and manage strategic partnerships with airlines, airports, OEMs, technology providers, and service vendors.
- Develop joint initiatives that align with ABM's long-term goals and industry trends.
- Stakeholder Engagement
- Build and maintain strong relationships with regulators, government agencies, and industry associations.
- Represent ABM at industry forums, conferences, and regulatory meetings.
- Promote ABM's reputation and influence within the wider aviation community.
- Commercial Strategy & Growth
- Drive partnership-led revenue streams and co-marketing opportunities.
- Monitor industry trends and competitor activities to inform partnership strategies.
- Collaborate with business development teams to unlock new commercial opportunities.
- Represent ABM and act as the senior point of contact for escalations, commercial negotiations, and regulatory discussions.
- Monitor market trends, regulatory developments, and competitor activities to inform business strategy.
- Governance & Compliance
- Ensure all agreements comply with aviation regulations and ABM's corporate governance standards.
- Conduct risk assessments and manage due diligence processes for all alliances.
- Maintain transparent partnership governance and performance reporting.
- Cross-Functional Collaboration
- Work with operations, marketing, legal, and finance teams to deliver successful partnership initiatives.
- Support digital transformation by developing technology-focused collaborations.
- Act as a cross-functional bridge ensuring strategic initiatives align with ABM's operational framework.
- Champion cross-departmental collaboration to ensure consistency in service quality and stakeholder communication.
- Contribute to operational planning and stakeholder management at an executive level.
- Provide operational support to the Operations/Account Director and deputise when required.
- People Leadership and Organisational Influence
- Deputise for the Account Director as required, providing leadership and ensuring high performance through clear direction, empowerment, and support.
- Inspire, engage, and "win hearts and minds" to build a culture of excellence, accountability, and innovation.
- Act as a visible and values-driven leader, modelling ABM's principles of respect, trust, and integrity in all stakeholder interactions.
REQUIRED SKILLS AND EXPERIENCE
- Exceptional relationship-building and influencing skills.
- Strategic thinker with strong commercial and analytical acumen.
- Excellent negotiation and contract management expertise.
- Strong stakeholder management and communication skills across multiple levels.
- Solid understanding of innovation and sustainability trends in aviation.
QUALIFICATIONS
- Bachelor's degree in business, Aviation Management, or a related field (Master's preferred).
- Minimum 10 years' experience in the aviation sector, with at least 5 years in senior partnership, stakeholder management, or commercial roles.
- Proven record in negotiating and managing high-value partnerships.
- In-depth knowledge of aviation regulations, industry standards, and emerging technologies.
- Experience representing organisations within complex stakeholder and regulatory environments.
PERFORMANCE INDICATORS
- Growth in partnership-driven revenue.
- Stakeholder satisfaction and engagement scores.
- Delivery of joint business initiatives and collaboration projects.
- Compliance with regulatory and governance standards.
Benefits
We’re proud to offer a great range of benefits including:
- 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home.
- Mental Health support and Life Event Counseling.
- Get Fit Programme.
- Financial and legal support.
- Cycle to work scheme.
- Access Perks at Work, our innovative employee app where you can find discounts, gift cards, cashback, and exclusive offers.
- Search for resources and tools on topics ranging from family and life to health, money and work.
- Online chat or telephone service for urgent support in a crisis.
About ABM:
ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.
ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Partnership & Stakeholder Director in London employer: ABM
Contact Detail:
ABM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Partnership & Stakeholder Director in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the aviation sector. Attend industry events, join relevant online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Remember, it’s all about building those relationships!
✨Tip Number 2
Prepare for interviews by researching the company and its stakeholders. Understand their partnerships and challenges in the aviation industry. This will help you tailor your responses and show that you’re genuinely interested in contributing to their goals.
✨Tip Number 3
Practice your pitch! You need to be able to clearly articulate your experience and how it aligns with the role of Partnership & Stakeholder Director. Keep it concise and impactful – think of it as your personal brand statement.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s make this happen together!
We think you need these skills to ace Partnership & Stakeholder Director in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Partnership & Stakeholder Director role. Highlight your experience in building relationships and managing partnerships in the aviation sector, as this is key for us.
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you’ve driven growth or improved stakeholder engagement in previous roles. We love seeing quantifiable results that demonstrate your impact!
Be Authentic: Let your personality shine through in your application. We’re looking for someone who can inspire and engage others, so don’t be afraid to show us what makes you unique and how you align with our values.
Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at ABM
✨Know Your Aviation Stuff
Make sure you brush up on the latest trends and regulations in the aviation sector. Understanding the current landscape will not only impress your interviewers but also show that you're genuinely interested in the role and the industry.
✨Build Your Relationship Skills
Since this role is all about partnerships and stakeholder management, think of examples from your past where you've successfully built relationships. Be ready to discuss how you navigated challenges and maintained positive connections with various stakeholders.
✨Prepare for Negotiation Scenarios
Expect questions around negotiation and contract management. Prepare specific examples of high-value partnerships you've managed, focusing on your approach and the outcomes. This will demonstrate your expertise and strategic thinking.
✨Showcase Your Leadership Style
As a potential leader, be prepared to discuss your leadership philosophy. Think about how you inspire and engage teams, and be ready to share instances where you've led cross-functional initiatives or driven cultural change within an organisation.
