At a Glance
- Tasks: Manage work orders and ensure smooth operations in a hybrid role.
- Company: Join a dynamic team at a leading facilities management company.
- Benefits: Flexible working, competitive salary, and opportunities for professional growth.
- Other info: Work in a supportive environment with a focus on health and safety.
- Why this job: Be a key player in enhancing client relationships and operational efficiency.
- Qualifications: Strong IT skills and experience with CAFM systems required.
The predicted salary is between 40500 - 49500 £ per year.
JOB TITLE: Contract Support LOCATIONS: Hybrid, Heathrow HQ office & Work from Home SHIFT PATTERN: Mon-Fri SALARY: TBC ROLE OVERVIEW AND PURPOSE The successful candidate will play a pivotal role in managing and processing of work orders inline with ABM & client CAFM systems.
This includes Planned Preventative Maintenance (PPM), Reactive work orders, general WIP chasing and to raise purchase orders for approved works, and oversee the administration of these tasks through to completion.
The candidate must demonstrate the ability to manage their workload effectively, resolve day-to-day financial and operational challenges, and ensure that quotes are completed within the required Key Performance Indicator (KPI) timeframes.
The role requires fostering strong customer relationships.
KEY RESPONSIBILITIES Prepare detailed quotations aligned with the contract schedule of rates, including labor and material breakdowns.
Manage Works In Progress (WIP) efficiently and coordinate with the ABM Finance team.
Issue purchase orders to subcontractors for remedial and reactive work orders, as well as quotations.
Assign and coordinate subcontractor attendance, ensuring confirmation of site visits.
Update and maintain IBMS/portals with job progress information until completion.
REQUIRED SKILLS AND EXPERIENCE Strong understanding of Health & Safety protocols and CDM regulations for Principal Contractors.
Advanced IT skills, including MS Office Suite (Excel, Power Point).
Experience with CAFM systems.
Excellent communication skills, with a client-facing approach.
Health & Safety Responsibilities Adhere to company and group Health & Safety policies and procedures.
Report any deficiencies in systems, equipment, or processes that could impact service delivery, health and safety, or the environment.
Administrator in London employer: ABM
ABM is an exceptional employer, offering a dynamic work culture that prioritises employee well-being and professional growth. With a competitive salary and comprehensive benefits including 24/7 GP access, mental health support, and a unique employee app for perks and resources, ABM fosters an inclusive environment where team members can thrive. Located in TW6 2SF, the hybrid work model allows for flexibility while engaging in meaningful projects within the Transport & Aviation sector, making it an ideal place for those seeking impactful careers.
