ABM at Heathrow Airport is seeking a Lead Agent to deliver first-class customer service for high-profile passengers and to mentor a team of agents in a fast-paced environment.
You will support offloading/on-loading of high-volume flights, track journeys on PDAs, and ensure safety and efficiency throughout passenger handling and equipment use. Experience in airports is preferred; additional language skills are a plus.
#J-18808-LjbffrLead Agent – High-Profile Passenger Experience employer: ABM
ABM is an exceptional employer that prioritises employee well-being and professional growth, offering a robust benefits package including mental health support and a cycle to work scheme. Our collaborative work culture fosters innovation and teamwork, making it an ideal environment for those looking to make a meaningful impact in facilities and operations management in the vibrant city of London. Join us to lead a dedicated team and enhance service standards while advancing your career in a supportive setting.
