ABM at Heathrow Airport is seeking a Lead Agent to deliver exceptional customer service to high-profile passengers and guide a team of agents in a fast-paced terminal environment.
You will mentor colleagues, manage passenger assistance, and ensure smooth handling of flights while maintaining safety and professional standards. Prior airline experience is valued and language skills are a bonus.
Lead Agent - Elite Passenger Care & Mentoring employer: ABM
ABM is an exceptional employer that prioritises employee well-being and professional growth, offering a robust benefits package including mental health support and a cycle to work scheme. Our collaborative work culture fosters innovation and teamwork, making it an ideal environment for those looking to make a meaningful impact in facilities and operations management in the vibrant city of London. Join us to lead a dedicated team and enhance service standards while advancing your career in a supportive setting.
