At a Glance
- Tasks: Lead innovative tech projects and drive digital transformation across major accounts.
- Company: Join ABM, a global leader in integrated facility solutions.
- Benefits: Enjoy 24/7 GP access, mental health support, and exclusive employee perks.
- Other info: Dynamic role with opportunities for career growth and innovation.
- Why this job: Make a real impact by implementing cutting-edge technologies and improving client experiences.
- Qualifications: Experience in tech transformation, strong communication skills, and knowledge of Power BI.
The predicted salary is between 45000 - 45000 £ per year.
SHIFT PATTERN: Mon - Fri 0800 - 1700
If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department atrecruitment@abm. com.
We're here to help!
Role overview
The Innovation Leader will drive the identification, development, implementation, and adoption of innovative technologies and digital solutions across one of ABM’s major accounts across London and the UK.
Working closely with operational leaders, clients, technology partners and corporate support functions, the role will ensure new technologies deliver measurable improvements in operational performance, data gathering, client experience, sustainability, compliance, and commercial value.
The Innovation Lead will act as the bridge between Operations, Technology, Business Intelligence, and Client stakeholders, ensuring innovation moves beyond ideas into scalable operational solutions.
Key Responsibilities
- Innovation Strategy
- Develop and maintain the account Innovation Roadmap aligned to the Client and ABM objectives.
- Identify opportunities to improve operational efficiency through technology.
- Research emerging technologies across Facilities Management, AI, automation, Io T, robotics and digital services.
- Present innovation proposals and business cases to senior leadership and clients.
- Technology Deployment
- Lead implementation of new operational technologies.
- Manage pilot programmes from concept through rollout.
- Coordinate technology vendors and third-party partners.
- Ensure successful integration into existing operational processes.
- Examples could include
- AI-enabled inspections
- Smart cleaning
- Robotics
- Io T sensors
- Digital work instructions
- Mobile workforce applications
- Predictive maintenance
- Occupancy analytics
- Business Intelligence & Data
- Work with Business Intelligence teams to develop meaningful dashboards.
- Identify operational trends using Power BI and other reporting tools.
- Translate operational data into actionable improvement plans.
- Ensure technology investments deliver measurable ROI.
- Operational Excellence
- Support continuous improvement initiatives.
- Standardise digital processes across all locations.
- Improve productivity through automation.
- Reduce manual administration wherever possible.
- Change Management
- Lead user adoption programmes.
- Develop communication and training plans.
- Coach operational leaders on new technologies.
- Measure adoption rates and user engagement.
- Client Engagement
- Present innovation initiatives during Quarterly Business Reviews.
- Build trusted relationships with ABM and Client stakeholders.
- Identify innovation opportunities directly with the client and the Account Lead.
- Demonstrate business value and return on investment.
- Vendor Management
- Evaluate new technology providers.
- Coordinate proof-of-concepts.
- Manage implementation timelines.
- Ensure suppliers meet operational requirements.
- Governance
- Ensure technology complies with ABM and client security standards.
- Maintain innovation documentation.
- Track project benefits.
- Develop KPIs for innovation success.
Essential
- Experience leading technology or digital transformation projects.
- Strong knowledge of Microsoft Power Platform and Power BI.
- Experience implementing operational technology.
- Excellent stakeholder management.
- Project management experience.
- Strong presentation and communication skills.
- Analytical mindset with commercial awareness.
- Experience within Facilities Management or Workplace Services.
Desirable
- Knowledge of AI tools and Microsoft Copilot.
- Experience with Io T or Smart Buildings.
- Lean Six Sigma.
- Agile or Scrum methodologies.
- Change Management certification (Prosci or similar).
- Prince2 or PMP.
- Experience working within enterprise environments.
- Success Measures
- Innovation roadmap delivered.
- Number of successful technology pilots.
- Technology adoption rates.
- Productivity improvements.
- Reduction in manual processes.
- Client satisfaction.
- Financial savings delivered.
- User engagement.
- Digital maturity improvements.
- New ideas implemented annually.
We’re proud to offer a great range of benefits including
- 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
- Mental Health support and Life Event Counseling
- Get Fit Programme
- Financial and legal support
- Cycle to work scheme
- Access Perks at Work, our innovative employee app where you can find:
- Perks: discounts, gift cards, cashback, and exclusive offers
- Life: Search for resources and tools on topics ranging from family and life to health, money and work
- Support: Online chat or telephone service for urgent support in a crisis
About ABM
ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions.
Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution.
With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals.
Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world.
ABM: Driving possibility, together.
ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
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Innovation Lead employer: ABM
ABM is an exceptional employer that prioritises employee well-being and professional growth, offering a robust benefits package including mental health support and a cycle to work scheme. Our collaborative work culture fosters innovation and teamwork, making it an ideal environment for those looking to make a meaningful impact in facilities and operations management in the vibrant city of London. Join us to lead a dedicated team and enhance service standards while advancing your career in a supportive setting.
StudySmarter Expert Advice🤫
We think this is how you could land Innovation Lead
✨Leverage Innovation Hubs
Tap into local innovation hubs and research centres. These places often host events and workshops where you can meet like-minded people and industry leaders. Plus, they might have job openings that aren't widely advertised, so keep your ears open!
✨Showcase Your Projects
Turn your past innovation projects into compelling stories. Create a portfolio showcasing your creativity and problem-solving skills. This can give hiring managers a real flavour of what you can bring to the table at companies like ABM.
✨Connect at Industry Conferences
Make it a point to attend industry conferences and seminars focused on R&D and innovation management. These events are fantastic for networking and often have job boards or career fairs where you can connect directly with firms looking for talent.
✨Use Your University’s Resources
If you're fresh out of university, don't forget to tap into your institution's career services. They often have exclusive partnerships with companies seeking new talent in R&D, especially for full-time roles. It's a good shortcut to landing a gig at places like ABM.
We think you need these skills to ace Innovation Lead
Some tips for your application 🫡
Showcase Your Creative Thinking:In innovation and R&D management, it's all about thinking outside the box. Make sure your CV highlights any projects or experiences that showcase your creative problem-solving skills. Use specific examples to illustrate how you've developed and implemented innovative ideas in previous roles.
Tailor Your Experience to R&D:When you're crafting your CV, focus on your experience in research and development. Highlight any relevant projects you've worked on, including methodologies used and results achieved. This will show us at ABM that you understand the R&D process and can contribute meaningfully to our projects.
Let Your Passion Shine in the Cover Letter:For a full-time role like this, your cover letter should reflect your genuine passion for innovation and development. Share your excitement about the opportunity to work at ABM and touch on how your goals align with our mission. This helps us see your motivation for wanting to join our team!
Quantify Your Achievements:Numbers speak volumes in R&D! Whenever possible, quantify your achievements in your CV. Whether it’s a percentage improvement in project outcomes, the budget size you’ve managed, or the number of successful products you've launched, these figures will help paint a clearer picture of your impact and capabilities.
How to prepare for a job interview at ABM
✨Show Off Your Innovative Thinking
In an Innovation R&D Management role at ABM, they're going to want to see how you approach problem-solving. Be ready to discuss previous projects where you introduced a new idea or process. Highlight your ability to think outside the box and provide examples where your innovations drove significant results.
✨Familiarity with Tools and Technologies
Make sure you're clued up on the latest tools and technologies related to innovation management, such as project management software and data analysis platforms. Being able to discuss specific tools you’ve used or have experience with will show ABM that you’re ready to hit the ground running.
✨Demonstrate Collaboration Skills
Since this is a full-time gig, emphasising your teamwork skills will be essential. In innovation, collaboration often sparks the best ideas, so be ready to talk about how you've worked effectively within cross-functional teams in your past roles. Have concrete examples at the ready!
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions in your interview that reflect real challenges you might face in the role. £At ABM, they might want to see how you handle tight deadlines or manage conflicting ideas within a team. Prepare some responses that demonstrate your critical thinking and decisiveness in high-pressure situations.
