HR Project Lead in Hounslow

LOCATION: Hybrid – World Business Centre, Heathrow (3 days per week) with travel to UK sites as required

CONTRACT: Six Months Fixed Term Contract

HOURS: 40 hours per week

SHIFT PATTERN: 08:00 - 17:00

SALARY: Competitive

ROLE OVERVIEW AND PURPOSE

This role will lead the design and delivery of people-centred transformation projects across ABM UK & Ireland. The role focuses on building a future-fit organisation by aligning structures, capabilities, and ways of working to ABM’s business growth ambitions and multi-year People Strategy (2025–2028). Working across multiple strategic reviews and programmes, the postholder will translate insight and diagnostics into practical operating models and change plans that improve organisational effectiveness, employee experience, and service delivery. This is an individual contributor role that requires specialised depth of expertise in organisational design, change management, and people transformation, solving complex challenges, operating autonomously in managing major change programmes.

KEY RESPONSIBILITIES

• Lead the design and implementation of people and organisational transformation programmes that enhance efficiency, capability, and employee experience.
• Translate outputs from strategic reviews (HR Ways of Working, Talent Acquisition, and OD Diagnostics) into integrated operating models, structures, and service delivery frameworks.
• Partner with HR Centres of Expertise, HR Business Partners, and operational leaders to embed new structures, processes, and accountabilities.
• Develop and manage transformation roadmaps, milestones, and governance frameworks — ensuring clear ownership, sequencing, and progress tracking.
• Provide programme management support for the mobilisation of the People Strategy, ensuring alignment of workstreams, milestones, and performance indicators.
• Use people analytics and organisational insights to inform design decisions, track outcomes, and measure progress against People Strategy metrics.
• Build HR and business readiness for change by developing capability, tools, and frameworks that embed transformation practices across the function.
• Partner with Communications to design and deliver engagement and change communications that drive understanding and adoption.
• Ensure organisational design and change initiatives reinforce the One ABM culture and leadership behaviours.
• Embed ABM’s social value, inclusion, and sustainability priorities within transformation projects to strengthen purpose-led people outcomes.
• Identify risks, dependencies, and barriers to success, developing mitigation and contingency plans to ensure delivery momentum.
• Prepare programme updates, business cases, and presentations for the HRLT and Executive Leadership Team.
• Champion continuous improvement and innovation in HR service design, processes, and capability.

REQUIRED SKILLS AND EXPERIENCE

• Proven experience leading complex people and organisational transformation projects in large, multi-site or matrixed organisations.
• Expertise in organisational design, change management, and HR operating model transformation.
• Strong analytical and problem-solving capability, including the ability to use data and insight to inform design and measure success.
• Demonstrated ability to influence and engage senior stakeholders across multiple functions.
• Excellent project management skills, including planning, governance, and risk management.
• Experience building organisational capability and embedding change tools and frameworks.
• Exceptional communication, facilitation, and presentation skills with a collaborative and pragmatic approach.
• Ability to work independently and lead cross-functional project teams without direct line management.
• Proficiency with project and collaboration tools (Smartsheet, MS Project, Miro, or equivalent).

QUALIFICATIONS

• Degree or equivalent qualification in HR, Business, Organisation Development, or related field.
• Chartered CIPD Member or working towards this status (essential).
• Project Management certification (PRINCE2, Agile, or PMP) desirable.
• Professional accreditation in Organisation Design, Change Management, or similar discipline advantageous.

Benefits

We’re proud to offer a great range of benefits including:

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home.
• Mental Health support and Life Event Counseling.
• Get Fit Programme.
• Financial and legal support.
• Cycle to work scheme.
• Access Perks at Work, our innovative employee app where you can find perks, discounts, gift cards, cashback, and exclusive offers.
• Life: Search for resources and tools on topics ranging from family and life to health, money, and work.
• Support: Online chat or telephone service for urgent support in a crisis.

About ABM

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.