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- Tasks: Ensure safety and welfare at the Eden Shopping Centre while assisting customers.
- Company: Join ABM, a leader in customer service and safety.
- Benefits: Earn £13.59 per hour with 24/7 GP access and mental health support.
- Other info: Flexible hours and a supportive work environment.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: Strong English communication skills and teamwork abilities.
The predicted salary is between 28000 - 30000 £ per year.
ABM is seeking team members for a role in High Wycombe to ensure safety and welfare at the Eden Shopping Centre. Responsibilities include:
- Responding to customer inquiries
- Directing patrons
- Handling phone communications
- Performing health and safety checks
Ideal candidates should possess strong English communication skills, be adaptable, and work well in teams.
The position offers a pay rate of £13.59 per hour with various employee benefits, including 24/7 GP access and mental health support.
Centre Customer & Safety Specialist in High Wycombe employer: ABM
Contact Detail:
ABM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centre Customer & Safety Specialist in High Wycombe
✨Tip Number 1
Make sure you know the ins and outs of the Eden Shopping Centre. Familiarise yourself with the layout, services, and any ongoing events. This way, when you're chatting with customers, you can provide them with top-notch assistance and show that you're genuinely interested in their experience.
✨Tip Number 2
Practice your communication skills! Since strong English communication is key for this role, try role-playing customer interactions with friends or family. This will help you feel more confident and ready to tackle any inquiries that come your way.
✨Tip Number 3
Show off your adaptability! Think of examples from your past experiences where you had to think on your feet or adjust to unexpected situations. Being able to demonstrate this during interviews will make you stand out as a candidate who can handle the dynamic environment of the shopping centre.
✨Tip Number 4
Don't forget to apply through our website! We want to see your application, and applying directly helps us keep track of all candidates. Plus, it shows you're keen on joining our team at ABM. Good luck!
We think you need these skills to ace Centre Customer & Safety Specialist in High Wycombe
Some tips for your application 🫡
Show Your Communication Skills: Since strong English communication skills are key for this role, make sure to highlight your ability to communicate clearly and effectively in your application. Use examples from past experiences where you’ve successfully interacted with customers or team members.
Tailor Your Application: Take a moment to customise your application for the Centre Customer & Safety Specialist role. Mention specific responsibilities from the job description, like handling inquiries or performing health and safety checks, to show that you understand what we’re looking for.
Be Adaptable: We value adaptability, so don’t forget to mention instances where you’ve had to adjust to new situations or challenges. This will demonstrate that you can handle the dynamic environment of the Eden Shopping Centre.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and keep track of your application!
How to prepare for a job interview at ABM
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Centre Customer & Safety Specialist. Familiarise yourself with customer service protocols and health and safety regulations relevant to shopping centres. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since strong English communication skills are essential for this position, practice articulating your thoughts clearly. You might want to prepare examples of how you've effectively communicated in previous roles, especially in high-pressure situations. This will demonstrate your ability to handle customer inquiries and direct patrons efficiently.
✨Be Ready for Scenario Questions
Expect to be asked about how you'd handle specific situations, such as a customer complaint or a safety concern. Think through potential scenarios beforehand and outline your approach. This will not only showcase your problem-solving skills but also your adaptability in a dynamic environment like a shopping centre.
✨Highlight Teamwork Experience
This role requires working well in teams, so be prepared to discuss your past experiences collaborating with others. Share specific examples where you contributed to a team goal or helped resolve a conflict. This will illustrate your ability to work harmoniously with colleagues and enhance the overall customer experience.