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- Tasks: Lead a team to ensure top-notch security and cleanliness at a busy shopping centre.
- Company: Join ABM, a global leader in facility solutions with a commitment to innovation.
- Benefits: Enjoy 24/7 GP access, mental health support, and exclusive employee perks.
- Why this job: Make a real difference in creating safe and clean spaces for the community.
- Qualifications: Experience in managing teams and delivering high standards of cleanliness required.
- Other info: Dynamic role with opportunities for career growth and development.
The predicted salary is between 13 - 16 £ per hour.
LOCATION: Killingworth Shopping Centre
SHIFT PATTERN: 5 Days from 7 On Rota, 40 hours per week
PAY RATE: £13.80 per hour - overtime available
ROLE OVERVIEW AND PURPOSE
ABM UK is seeking a dynamic and experienced Dual Services Manager to join our team. As the Dual Services Manager, you will be responsible for delivering the highest standards of security, cleanliness, hygiene, waste management, and other contractual tasks at our client's Shopping Centre. You will ensure that all operations are carried out efficiently and effectively, meeting client expectations and company policies and procedures.
KEY RESPONSIBILITIES
- Manage the contract in accordance with company policies and procedures
- Ensure high standards of cleanliness, hygiene, and waste management are consistently achieved
- Ensure security team are deployed in line with site rotas, communicating effectively and managing & recording any incidents occurring on site.
- Complete Monthly Reporting to include budget forecasts and monthly reconciliations
- Provide professional support to the business in service-related matters
- Control staff rosters, payroll, and manning levels
- Deliver excellent communication and motivation to the site-based team
- Ensure compliance with quality performance measures and resolve any non-compliance issues
REQUIRED SKILLS AND EXPERIENCE
- Significant experience in Managing a multi-disciplinary team with a bias towards cleaning
- Proven track record in delivering high standards of cleanliness and hygiene
- Experience in budget forecasting and controlling
- Strong communication and leadership skills
- Good IT literacy
- Health & Safety Certificate
QUALIFICATIONS
- SIA Front Line Door Supervisory License
- SIA CCTV Licence (Desirable)
We’re proud to offer a great range of benefits including:
- 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
- Mental Health support and Life Event Counseling
- Get Fit Programme
- Financial and legal support
- Cycle to work scheme
- Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers; Life: Search for resources and tools on topics ranging from family and life to health, money and work; Support: Online chat or telephone service for urgent support in a crisis
For more information about ABM’s benefits, visit our website.
ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Dual Services Manager employer: ABM
Contact Detail:
ABM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dual Services Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Dual Services Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching ABM and their values. Show us that you understand our commitment to high standards in cleanliness and security. Tailor your responses to highlight how your experience aligns with our mission.
✨Tip Number 3
Practice your communication skills! As a Dual Services Manager, you'll need to lead a team effectively. Role-play common interview questions with a friend to boost your confidence and ensure you can articulate your leadership style.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're serious about joining our team at ABM and ready to take on the challenge.
We think you need these skills to ace Dual Services Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences mentioned in the job description. Highlight your management experience, especially in cleaning and security, to show us you’re the right fit for the Dual Services Manager role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about this position. Share specific examples of how you've delivered high standards in previous roles, and don’t forget to mention your leadership skills!
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application is clear and concise. Use straightforward language and structure your information logically so we can easily see your qualifications.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at ABM
✨Know Your Stuff
Before the interview, make sure you understand ABM's values and the specific responsibilities of a Dual Services Manager. Brush up on your knowledge of cleanliness standards, security protocols, and budget management. This will show that you're not just interested in the job, but that you’re genuinely invested in what they do.
✨Showcase Your Leadership Skills
As a Dual Services Manager, you'll be leading a multi-disciplinary team. Prepare examples from your past experiences where you've successfully managed teams, resolved conflicts, or improved service delivery. Highlighting these skills will demonstrate your capability to lead effectively.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations related to security incidents or cleanliness issues. Think through how you would handle these scenarios, focusing on communication and compliance with company policies. This will help you articulate your problem-solving approach during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the role or the company culture. This shows your enthusiasm and helps you gauge if ABM is the right fit for you. For instance, ask about their approach to staff training or how they measure success in this role.
