Cleaner

LOCATION: Gyle Shopping Centre

SHIFT PATTERN: 5 over 7, 35 hours per week

PAY RATE: £12.60 per hour

OVERVIEW OF JOB DESCRIPTION

Gyle Shopping Centre is one of Edinburgh’s prestige retail outlets which benefits from easy commuting from Edinburgh City Centre and surrounding areas. It offers free parking and discounted benefits from certain retailers. As part of the ABM Cleaning Team, you will also benefit from full uniform with an annual refresh, access to Perkbox employee benefit scheme which includes discounted e-vouchers for most retailers, including gyms, holidays and car rentals. It also offers Employee Assistance Programme which provides 24/7 independent support for all colleagues. This position is for a Cleaner working 35 hours per week, on a 5 over 7 shift pattern. We offer 28 days annual leave including Public Holidays. Online E-Learning is readily available which supports our comprehensive Learning & Development programmes offered to all ABM colleagues. Full training and induction programme for all colleagues with a one team approach.

Main Duties & Responsibilities:

• Maintain the high standards at Gyle Shopping Centre and be proactive in dealing with issues as you see or are made aware of them, including entrances, mall, toilets and back of house areas.
• Assist customers and retailers when required.
• Assist in emergency situations.
• Provide additional resource to facilitate peak trading in the Food Court.
• Attend to any cleaning duties and other reasonable associated tasks within the Food Court Area and any other areas as directed by the ABM nominated supervisors and managers.
• Be flexible and responsive to changing daily priorities fulfilling requirements.
• Be knowledgeable of all cleaning related tasks to support current scheduled activity without the need for specific direction.
• Be sufficiently cognisant of the building layout to service required areas.
• Prioritise jobs according to urgency allowing duties to be completed with necessary quality, planning around periodic tasks.
• Escalate any issues to the ABM nominated supervisors and managers.
• Ensure that work area is clean, well maintained and all equipment is secure.
• Communicate regularly with ABM nominated supervisors and managers to obtain feedback on quality, service and care.
• Undertake training as necessary in line with the development of the post.
• Achieve and demonstrate agreed standards of personal and professional development within agreed timescales.

Person Specification:

• Availability as and when required including evenings and weekends depending on shift patterns.
• Promote a clean and safe working environment by ensuring all tasks are carried out in line with company policies and procedures.
• Attend and participate in meetings as required.
• Operate and manage workload effectively without supervision.
• Ensure all health and safety procedures are applied in complying with legislation and company policy and procedure.
• Maintain critical standards for professionalism, service, speed and quality assurance.
• Adhere to new policies and procedures to ensure that a respectful workplace exists.

Essential:

• Sound communication skills.
• 2 years cleaning experience.
• Demonstrate initiative in the absence of supervision, accepting responsibility.
• Knowledge of safety regulations, building codes and other compliance policies.
• Execute duties in a manner which minimises incidents and accidents within your department.
• The staff member must be available throughout the duration of the designated shift.

We’re proud to offer a great range of benefits including:

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home.
• Mental Health support and Life Event Counseling.
• Get Fit Programme.
• Financial and legal support.
• Cycle to work scheme.
• Access Perks at Work, our innovative employee app where you can find discounts, gift cards, cashback, and exclusive offers.
• Search for resources and tools on topics ranging from family and life to health, money and work.
• Online chat or telephone service for urgent support in a crisis.

ABOUT US

ABM is one of the world’s largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries – from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK, we’re proud to service iconic sites across the country with more than 10,000 team members.

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.