At a Glance
- Tasks: Be the friendly face of security, ensuring safety and excellent customer service.
- Company: Join ABM, a global leader in facility solutions with a commitment to innovation.
- Benefits: Enjoy 24/7 GP access, mental health support, and exclusive employee perks.
- Other info: Flexible shift patterns and opportunities for career growth await you!
- Why this job: Make a real difference in people's safety while developing your skills in a dynamic environment.
- Qualifications: Must have a valid SIA Licence and a positive, professional attitude.
The predicted salary is between 12 - 14 £ per hour.
LOCATION: The Rock, Bury
SHIFT PATTERN: 4 on 4 off, 42 hours per week
PAY RATE: £ per hour
ROLE OVERVIEW AND PURPOSE
This important role is the public face of the Security Team. A can-do and professional attitude is essential in this highly influential role. You also need to ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site.
KEY RESPONSIBILITIES
- Readily interact with all visitors/tenants within the shopping centre, delivering first class customer focused service.
- Carry out regular patrols of the shopping centre as detailed in the site assignment Instructions, being always proactive.
- Continuously look for opportunities to be of assistance to visitors at the shopping centre, proactively helping wherever opportunities arise.
- Safeguard all the sites are safe and non-threatening environment for all visitors/tenants.
- Ensuring all incidents are managed in accordance with site policies and procedure.
- Liaising with site control room proactively reacting to incidents and ensuring colleagues are fully briefed and always supported.
- Ensure any unsecure areas of the site are reported to Control Room immediately and action taken to resolve.
- Record/log all non-conformances and emergencies with the appropriate control room operatives.
- Deal efficiently and effectively with all emergencies ensuring the Centre team are kept fully always informed.
- Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals, logging, and reporting incidents in line with site/company polices.
- Maintain vigilance and highlight/manage unauthorised access by banned individuals.
- Ensure radio procedures are always adhered to.
- Ensure all events/incidents are recorded in the Security Officer notebook correctly and notebook policies are always adhered to.
- Undertake any other reasonable duties as required to meet the needs of the business.
- Any other reasonable duties as requested by your line manager.
- Ensure a timely response to all security issues and events.
- Complete all training requirements as requested by line manager.
- Be available to cover at least one additional shift per month if requested to cover absence/annual leave.
REQUIRED SKILLS AND EXPERIENCE
- Be professional, pleasant, friendly, courteous, and helpful always whilst carrying out duties to the highest standard.
- One team approach.
- Take ownership of all situations to ensure tasks are completed or escalated when necessary.
- To always stay motivated aim high and achieve.
- To respect all staff and visitors within the shopping centre.
DOCUMENTS/INFORMATION REQUIRED:
- Valid SIA Licence.
- You will need a 5-year checkable background.
- Provide documentation which demonstrates your eligibility to work within the UK.
Benefits
We’re proud to offer a great range of benefits including:
- 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home.
- Mental Health support and Life Event Counseling.
- Get Fit Programme.
- Financial and legal support.
- Cycle to work scheme.
- Access Perks at Work, our innovative employee app where you can find perks, discounts, gift cards, cashback, and exclusive offers.
- Search for resources and tools on topics ranging from family and life to health, money and work.
- Online chat or telephone service for urgent support in a crisis.
For more information about ABM’s benefits, visit our website.
ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
Security Officer in Bury employer: ABM
ABM is an exceptional employer located in The Rock, Bury, offering a supportive work culture that prioritises employee well-being and professional growth. With benefits such as 24/7 GP access, mental health support, and a unique employee app for discounts and resources, ABM fosters a collaborative environment where security officers can thrive while ensuring the safety and satisfaction of visitors. Join a team that values your contributions and provides opportunities to develop your skills in a dynamic setting.
StudySmarter Expert Advice🤫
We think this is how you could land Security Officer in Bury
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in security or related fields. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Be proactive! Don’t just wait for job postings to pop up. Visit the shopping centre, chat with current staff, and express your interest in joining the team. It shows initiative and can make you stand out.
✨Tip Number 3
Prepare for interviews by practising common security scenarios. Think about how you'd handle various situations, from dealing with emergencies to ensuring customer safety. Confidence is key!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates there, so keep checking back regularly.
We think you need these skills to ace Security Officer in Bury
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our team.
Tailor Your Application:Make sure to tailor your application to the Security Officer role. Highlight your relevant experience and skills that match the job description. We love seeing how you connect your background to what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at ABM
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Security Officer. Familiarise yourself with the key tasks mentioned in the job description, like customer service and incident management. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your People Skills
As the public face of the Security Team, your ability to interact positively with visitors is crucial. Prepare examples from your past experiences where you've provided excellent customer service or diffused a tense situation. This will highlight your interpersonal skills and your can-do attitude.
✨Be Proactive in Your Approach
During the interview, emphasise your proactive nature. Discuss how you would actively look for opportunities to assist visitors and ensure their safety. This aligns perfectly with the role's requirement to maintain a secure and welcoming environment.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think about how you would handle various situations, such as dealing with emergencies or managing unauthorised access. Practising these scenarios will help you respond confidently during the interview.
