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For Companies At a Glance
- Tasks: Manage client accounts and drive revenue in the Rail & Transport sector.
- Company: Dynamic company leading in outsourced services across the UK and Ireland.
- Benefits: Competitive salary, 24/7 GP access, mental health support, and employee perks.
- Why this job: Join a progressive team and make a real impact in a vital industry.
- Qualifications: Strong communication, leadership skills, and experience in Rail operations.
- Other info: Opportunities for career growth and a commitment to diversity and inclusion.
The predicted salary is between 65000 - 91000 £ per year.
LOCATION: London
CONTRACT: Permanent
SALARY: £65000 + 5% Uplift on Salary Upon Successful Completion of Probation | Benefits Package
ROLE OVERVIEW AND PURPOSE
We are currently recruiting for an Account Manager to join a successful team in the Rail & Transport sector based in London. Our client is a progressive and dynamic company within the FM sector and a leading provider of Strategically Outsourced Services operating across the UK and Ireland. They are recognised experts in first generation outsourcing and provision of outsourced services to quality critical environments and sectors with unique challenges such as Rail, Transport, Corporate Offices, Iconic Buildings, Life Sciences, Retail, Healthcare and Education.
Lead operations across sites, fostering strong client relationships and a proactive, solutions-focused culture while driving additional revenue. Oversee resources to improve efficiency, profitability and end-to-end service delivery, including financial reporting, invoicing and IT systems. Build trusted partnerships by aligning operations with strategic objectives and delivering innovative, sustainable solutions.
KEY RESPONSIBILITIES
- Strong customer relationship and communication skills
- Effective people management skills and performance measurables against KPI’s
- Identify and develop new business opportunities to meet sales targets
- Effective planning, change and time management
- Timely, high-quality response to all opportunities
- Collaborative working with Business Development to support cross‑selling
- Structured leadership and performance management of your team and all cleaning staff
- Ongoing Health & Safety oversight and compliance across contracts
- Full P&L ownership with clear analytical and financial performance reporting
- Provide technical support and deliver efficient, innovative solutions to meet client needs
KEY REQUIREMENTS AND EXPERIENCE
- Strong analytical, problem‑solving and stakeholder management skills, with Lean / Six Sigma training desirable
- Flexible and be available for both day and night shifts as required
- Experience of both Rail and Depot operating requirements
- Minimum BICS Licence to Practice qualification
- Proven successful working relationships with high end service providers
- Self‑motivated, decision‑making skills
- Strong leadership qualities across all levels of the business
- Commercial awareness and business acumen
- Strong communicator and negotiation skills
- Good knowledge of the market and current trends
- Awareness of ISO9001, 50001 quality management standards
- Planning and organisation skills
- Strong oral and written communication skills
- Recognised Project Management qualification (Desirable)
- Knowledge of sustainability matters (Desirable)
We’re proud to offer a great range of benefits including:
- 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
- Mental Health support and Life Event Counseling
- Get Fit Programme
- Financial and legal support
- Cycle to work scheme
- Access Perks at Work, our innovative employee app where you can find:
- Perks: discounts, gift cards, cashback, and exclusive offers
- Life: Search for resources and tools on topics ranging from family and life to health, money and work
- Support: Online chat or telephone service for urgent support in a crisis
Account Manager employer: ABM
Contact Detail:
ABM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the Rail & Transport sector and let them know you're on the hunt for an Account Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to client relationships and service delivery, so you can showcase how your skills align with their needs. Tailor your responses to highlight your experience in managing teams and driving revenue.
✨Tip Number 3
Practice your pitch! Be ready to explain how your analytical and problem-solving skills can benefit the company. Use specific examples from your past experiences that demonstrate your ability to manage resources effectively and improve service delivery.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles that match your skills. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in the Rail & Transport sector and any relevant skills that match the job description. We want to see how you can bring value to our team!
Showcase Your Achievements: When detailing your previous roles, focus on specific achievements and how they relate to the key responsibilities listed. Use metrics where possible to demonstrate your impact. This helps us understand your potential contributions to our success.
Be Clear and Concise: Keep your application clear and to the point. Avoid jargon and ensure your writing is easy to read. We appreciate straightforward communication, especially since strong communication skills are essential for this role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at ABM
✨Know Your Stuff
Before the interview, dive deep into the company’s background and the Rail & Transport sector. Understand their services, values, and recent projects. This knowledge will help you tailor your responses and show that you're genuinely interested in the role.
✨Showcase Your Skills
Prepare to discuss your analytical and problem-solving skills, especially in relation to stakeholder management. Think of specific examples where you've successfully managed client relationships or improved service delivery. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Demonstrate Leadership Qualities
As an Account Manager, strong leadership is key. Be ready to share experiences where you've led a team or managed performance against KPIs. Highlight your ability to motivate others and drive results, as this will resonate well with the interviewers.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the company's approach to sustainability or how they measure success in client relationships. This not only shows your interest but also gives you valuable insights into their operations.
