At a Glance
- Tasks: Ensure top-notch security and customer service at Yate Shopping Centre.
- Company: Join ABM, a leading company dedicated to safety and service.
- Benefits: Enjoy 24/7 GP access, mental health support, and discounts through our perks app.
- Other info: Flexible shifts with opportunities for personal growth and development.
- Why this job: Be the friendly face of security while making a real difference in your community.
- Qualifications: Strong communication skills and a can-do attitude are essential.
The predicted salary is between 13 - 16 £ per hour.
LOCATION: Yate Shopping Centre
Shifts: 4 on 4 off, 33 hours per week
Pay Rate: £13.50 p/h
If you require any additional support or adjustments during the recruitment process, please contact our Recruitment Department at recruitment@abm.com.
OVERVIEW OF JOB DESCRIPTION
The SO will ensure exemplary standards of Security and Customer Service are provided to the client and visitors to the site at all times. The SO is the public face of the Security Team and should act with professionalism at all times. A can-do attitude is essential in this highly influential role.
Main Duties & Responsibilities:
- To readily interact with all visitors/tenants within the shopping centre, delivering first class customer focused service.
- Carry out regular patrols of the shopping centre as detailed in the site Assignment Instructions, being proactive at all times.
- Be professional, pleasant, friendly, courteous and helpful at all times whilst carrying out duties to the highest standard.
- To ensure exemplary standards in personal grooming, strictly adhering to the site uniform requirements.
- Continuously look for opportunities to be of assistance to visitors at the shopping centre, proactively offering assistance wherever opportunities arise.
- To ensure that the site is a safe and non-threatening environment for all visitors/tenants.
- Ensuring all incidents are managed in accordance with site policies and procedures.
- Liaising with site control room proactively reacting to incidents and ensuring colleagues are fully briefed and supported at all times.
- Ensure any unsecure areas of the site are reported to Control Room immediately and action taken to resolve.
- To record/log all non-conformances and emergencies with the appropriate control room operatives.
- To deal efficiently and effectively with all emergencies ensuring the Centre team are kept fully informed at all times.
- Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals, logging and reporting incidents in line with site/company policies.
- Maintain vigilance and highlight/manage unauthorised access by banned individuals.
- Provide assistance to third party contractors/visitors ensuring all site procedures/policies are adhered to.
- To liaise closely with statutory authorities, dealing with incidents and the provision of information.
- Ensure radio procedures are adhered to at all times.
- Ensure all events/incidents are recorded in the SO notebook correctly and notebook policies are adhered to at all times.
- Undertake any other reasonable duties as required to meet the needs of the business.
- Any other reasonable duties as requested by your line manager.
- Ensure a timely response to all security issues and events.
- Complete all training requirements as requested by line manager.
- Be available to cover at least 1 additional shift per month if requested to cover absence/annual leave.
- Liaise closely with the Environmental Services team delivering one service and highlight opportunities in working as one team.
- Support the Supervisor in conducting regular audits as required.
ESSENTIAL SKILLS:
- Excellent organisational skills with the ability to balance competing priorities and workloads.
- Excellent written and verbal communication skills.
- Ability to work unsupervised and take responsibility.
- Ability to remain calm under pressure.
- Adaptable and flexible in approach to work required.
- Willingness and ability to work as a member of a team.
- Report writing/Presentation skills.
- Excellent observational skills.
Benefits
We’re proud to offer a great range of benefits including:
- 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home.
- Mental Health support and Life Event Counseling.
- Get Fit Programme.
- Financial and legal support.
- Cycle to work scheme.
- Access Perks at Work, our innovative employee app where you can find:
- Perks: discounts, gift cards, cashback, and exclusive offers.
- Life: Search for resources and tools on topics ranging from family and life to health, money and work.
- Support: Online chat or telephone service for urgent support in a crisis.
For more information about ABM’s benefits, visit our website.
Security Officer (Hiring Immediately) in Yate employer: ABM UK
ABM is an exceptional employer located at Yate Shopping Centre, offering a supportive work culture that prioritises employee well-being and professional growth. With a comprehensive benefits package including 24/7 GP access, mental health support, and a Get Fit Programme, employees are encouraged to thrive both personally and professionally. The company fosters a collaborative environment where team members can develop their skills while ensuring a safe and welcoming atmosphere for all visitors.
StudySmarter Expert Advice🤫
We think this is how you could land Security Officer (Hiring Immediately) in Yate
✨Get Involved in Local Security Communities
Join online forums and local meetups related to security services. Engaging in discussions, sharing insights, and networking with professionals can really up your chances of landing a part-time role with companies like ABM UK. Look out for local events or workshops that can provide valuable connections!
✨Showcase Your Skills Publicly
Consider volunteering for local events where security services are needed. This not only gives you hands-on experience but also provides a platform to demonstrate your skills to potential employers, including ABM UK. Make sure to document your experiences and share them on social media or community pages!
✨Leverage Your Network
Tap into your personal network to let people know you’re on the lookout for part-time opportunities in security services. You’d be surprised how many people might have connections or know someone hiring! Regularly check in with friends or former colleagues working in the field.
✨Apply Directly Through Us
Don’t forget to check our website for part-time openings with ABM UK! Applying directly gives you a better chance of being noticed, and it’s a great way to express your interest in the specific roles they have available in security services.
We think you need these skills to ace Security Officer (Hiring Immediately) in Yate
Some tips for your application 🫡
Show Off Your Certifications:In the security services field, having relevant certifications can set you apart from the crowd. If you’ve got certifications like SIA, make sure you include them upfront in your CV. This shows you’re serious and knowledgeable about the industry!
Highlight Your Experience:Whether it’s previous roles in security, surveillance, or even customer service, showcasing relevant experience is key. Make sure to mention specific duties you’ve performed that relate to the job at ABM UK. This demonstrates that you know what the role entails and you're ready to jump in.
Tailor Your Cover Letter:For a part-time role like this, it's a good idea to express your motivation for wanting to work at ABM UK specifically. Mention how your availability aligns with their needs and what you’re hoping to learn. We love seeing enthusiasm and a willingness to grow!
Add Availability and Flexibility:For part-time positions, your availability can be a deciding factor. In your CV or cover letter, don’t forget to outline when you can work, and if you're open to various shifts. This flexibility can be a big plus for ABM UK, showing you’re ready to contribute wherever needed.
How to prepare for a job interview at ABM UK
✨Know Your Security Protocols
Familiarise yourself with common security protocols and procedures. Be ready to discuss your understanding of risk assessment, emergency response tactics, and how you would handle specific scenarios. It’s worth brushing up on the latest trends in the security industry too, so you can talk about where you see the field heading.
✨Showcase Relevant Experience
Even if it's part-time, highlight any previous experience in security or related roles. If you’ve done anything from bouncer work to volunteering at events, prepare to share how those experiences have equipped you with the skills required for this role at ABM UK.
✨Demonstrate Communication Skills
In security services, clear communication is key. Be prepared to answer questions about how you would interact with the public and work as part of a team. Think of examples where you’ve effectively communicated during tense situations and how that helped resolve issues.
✨Flexible Availability Matters
As this is a part-time role, be clear about your availability. Employers often need flexibility for shifts, especially during peak hours or events. Be upfront about when you can work, and show your willingness to adapt to meet the team's needs.
