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- Tasks: Be the friendly face of security, ensuring safety and top-notch customer service.
- Company: Join ABM, a global leader in integrated facility services.
- Benefits: Earn £13.39 per hour with perks like discounts, mental health support, and a cycle to work scheme.
- Why this job: Make a real difference in a dynamic environment while gaining valuable experience.
- Qualifications: No specific qualifications required, just a passion for helping others.
- Other info: Flexible shift patterns and opportunities for career growth await you!
The predicted salary is between 11 - 16 £ per hour.
The Howard Centre, London
SHIFT PATTERN: 4 Days 7am - 7pm, 4 off, 4 Nights 7pm - 7am, 42 Hours per week
PAY RATE: £13.39 per hour
This important role is the public face of the Security Team. You also need to ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site.
- Readily interact with all visitors/tenants within the shopping centre, delivering first class customer focused service
- Continuously look for opportunities to be of assistance to visitors at the shopping centre, proactively helping wherever opportunities arise
- Ensuring all incidents are managed in accordance with site policies and procedure
- Liaising with site control room proactively reacting to incidents and ensuring colleagues are fully briefed and always supported
- Ensure any unsecure areas of the site are reported to Control Room immediately and action taken to resolve
- Record/log all non-conformances and emergencies with the appropriate control room operatives
- Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals, logging, and reporting incidents in line with site/company policies
- Ensure all events/incidents are recorded in the Security Officer notebook correctly and notebook policies are always adhered to
- Ensure a timely response to all security issues and events
- Complete all training requirements as requested by line manager
- Be available to cover at least one additional shift per month if requested to cover absence/annual leave
- Liaise closely with the Environmental Services team delivering one service and highlight opportunities in working as one team
Support: Online chat or telephone service for urgent support in a crisis
Security Officer - Permanent positions ASAP in Welwyn Garden City employer: ABM UK
Contact Detail:
ABM UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer - Permanent positions ASAP in Welwyn Garden City
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might have connections in the security industry. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Get a mate to do some mock interviews with you. Focus on showcasing your customer service skills and how you handle security incidents, as these are key for the role.
✨Tip Number 3
Be proactive! If you see a job that fits, don’t wait around. Apply through our website and follow up with a quick email to express your enthusiasm. It shows you're keen and ready to jump in!
✨Tip Number 4
Stay positive and persistent! Job hunting can be tough, but keep your chin up. Every application is a step closer to landing that Security Officer position at The Howard Centre!
We think you need these skills to ace Security Officer - Permanent positions ASAP in Welwyn Garden City
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Security Officer role. Highlight any relevant experience in security or customer service, and don’t forget to mention your ability to handle incidents and work as part of a team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your understanding of human behaviour and how you can contribute to maintaining safety and security at The Howard Centre.
Showcase Your Soft Skills: As a Security Officer, communication and customer service skills are key. Make sure to highlight these in your application. We want to see how you interact with visitors and handle situations with a calm and professional approach.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, if you have any questions or need support during the process, we’re just an email away!
How to prepare for a job interview at ABM UK
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Security Officer. Familiarise yourself with the job description and think about how your skills align with the requirements. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As the public face of the Security Team, excellent customer service is key. Prepare examples from your past experiences where you've gone above and beyond to assist customers or resolve issues. This will demonstrate your ability to interact positively with visitors at the shopping centre.
✨Prepare for Scenario-Based Questions
Expect to be asked how you would handle specific situations, such as dealing with a difficult visitor or responding to an emergency. Think through potential scenarios and outline your thought process. This shows your problem-solving skills and your understanding of security protocols.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready to ask the interviewer. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.