At a Glance
- Tasks: Ensure a safe shopping environment by monitoring and maintaining cleanliness.
- Company: Join ABM, a global leader in facility solutions with a commitment to diversity.
- Benefits: Enjoy 24/7 GP access, mental health support, and exclusive employee perks.
- Other info: Flexible hours with opportunities for career growth in a dynamic environment.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: SIA Door Supervisor and CCTV Licences required; great communication skills essential.
The predicted salary is between 18900 - 23100 £ per year.
LOCATION: Wallsend, NE28 8JPH
HOURS: 32 hours per week, 5 days from 7 on Rota
PAY RATE: Competitive
If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department. We're here to help!
ROLE OVERVIEW AND PURPOSE
Maintaining a safe and secure environment for customers and employees by patrolling and monitoring premises in a busy shopping centre. Responsible for day-to-day cleaning and housekeeping. Supporting the day-to-day supervision of the daily operations of the Centre.
KEY RESPONSIBILITIES
- Carry out daily cleaning within the Centre following PPM Schedules to maintain a clean and safe environment for all visitors.
- Ensure efficient recycling and waste management is carried out.
- Maintain welfare facilities in good condition.
- Liaise with all colleagues to ensure the smooth and efficient running of the Centre.
- Cleaning car parks, manually brushing edges, along with emptying and replacing bin liners.
- To carry out a daily inspection of site streets, car parks, service roads/areas and public access areas back of house.
- Ensure all Health & Safety checks are carried out as requested by Facilities Manager & Centre Manager.
- In conjunction with Facilities Manager & Centre Manager communicate and deliver Health and Safety practices and regulations to company/centre specifications.
- To prevent, detect and investigate disturbances, offences on site, signs of intrusion, ensure security of doors and gates and that no unauthorised personnel enter restricted areas.
- Accurately reporting all incidents & accidents, writing reports of daily activities and irregularities.
- Viewing and downloading recorded footage and maintaining effective multiple information feeds simultaneously.
- Dealing appropriately and courteously with individuals who act in an anti-social manner.
- Responding to emergency situations as they arise, liaising with the emergency services.
- Ensure all contractors have a valid permit to work before commencing any works.
- Reception duties, including answering telephone calls, taking messages, answering questions, and providing information.
- Testing the fire alarm systems including the setting and disengaging of the alarm panel.
- Deal with any spillages or litter within the mall and common areas.
- To take responsibility for your own and others health and safety.
- To undertake other miscellaneous duties relating to general services within the Centre, as requested by the management team.
Requirements
- Excellent customer service.
- Great communication skills.
- Professional approach with sound judgement and integrity.
- Remain calm under pressure.
- Work well with others.
- Flexible to cover holidays and sick leave.
- Ability to follow instructions.
QUALIFICATIONS
- SIA Door Supervisor Licence.
- CCTV Licence.
Benefits
We’re proud to offer a great range of benefits including:
- 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home.
- Mental Health support and Life Event Counseling.
- Get Fit Programme.
- Financial and legal support.
- Cycle to work scheme.
- Access Perks at Work, our innovative employee app where you can find discounts, gift cards, cashback, and exclusive offers.
For more information about ABM’s benefits, visit our website.
ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals.
ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
Dual Services Officer in Wallsend employer: ABM UK
ABM is an exceptional employer located in Cobham, offering a supportive work culture that prioritises employee well-being and professional growth. With benefits like 24/7 GP access, mental health support, and a unique employee app for discounts and resources, ABM ensures that its Security Officers are not only equipped to excel in their roles but also feel valued and supported in their personal lives. Join a team that is dedicated to creating safer, cleaner spaces while fostering a diverse and inclusive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Dual Services Officer in Wallsend
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Dual Services Officer. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like ABM UK. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Dual Services Officer candidates.
✨Directly Apply to ABM UK
Don’t forget to apply for the Dual Services Officer role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining ABM UK.
We think you need these skills to ace Dual Services Officer in Wallsend
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at ABM UK. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at ABM UK.
How to prepare for a job interview at ABM UK
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at ABM UK.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at ABM UK.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at ABM UK.
