At a Glance
- Tasks: Ensure safety and provide top-notch customer service in a vibrant shopping centre.
- Company: Join ABM, a leading provider of integrated facility services with a diverse team.
- Benefits: Enjoy paid holidays, a pension plan, and ongoing training for career growth.
- Other info: Dynamic work environment with opportunities for progression and personal development.
- Why this job: Be the friendly face of security while making a real difference in your community.
- Qualifications: SIA Guarding or Door Supervisor license required; great communication skills a must.
The predicted salary is between 24000 - 36000 £ per year.
ABM UK is currently seeking a dedicated and experienced Security Officer to join our team. As a Security Officer, you will ensure exemplary standards of security and customer service are provided to the client and visitors to the site. The Security Officer is the public face of the Security Team and Client and should always act with professionalism. A can-do attitude is essential in this highly influential role.
Responsibilities:
- To readily interact with all visitors/tenants within the shopping centre, delivering first class customer focused service.
- Carry out regular patrols of the shopping centre as detailed in the site Assignment Instructions.
- Be professional, pleasant, friendly, courteous, and helpful always.
- To ensure exemplary standards in personal grooming, strictly adhering to the site uniform requirements.
- To ensure that the site is a safe and non-threatening environment for all visitors/tenants.
- Liaising with site control room proactively reacting to incidents.
- Help third party contractors/visitors ensuring all site procedures/policies are adhered to.
- To liaise closely with statutory authorities, dealing with incidents.
- Ensure radio procedures are always adhered to.
- Undertake any other reasonable duties as required to meet the needs of the business.
Requirements:
- Have knowledge of Assignment Instructions (AI's).
- Excellent written and verbal communication skills.
- Customer/Client focused.
- Must be able to work under pressure.
- Basic computer literacy required.
Essential:
- SIA Guarding or Door Supervisor license.
- SIA CCTV license or the willingness to work towards.
Benefits:
- Full uniform supplied.
- Paid holidays.
- Pension plan.
- On-going training.
- Progression opportunities.
- Employee Benefit Scheme's.
ABM is one of the world's largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM delivers these custom facility solutions to properties across a wide range of industries - from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we're proud to service icon sites across the country with more than 10,000 team members.
ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion, or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Security Guard in Swindon employer: ABM UK
ABM UK is an exceptional employer, offering a supportive work culture that prioritises employee growth and development. As a Security Officer at Whitehill House, you will benefit from comprehensive training, a full uniform supply, and a pension plan, all while working in a dynamic environment that values professionalism and customer service. With opportunities for progression and a commitment to diversity and inclusion, ABM ensures that every team member feels valued and empowered.
StudySmarter Expert Advice🤫
We think this is how you could land Security Guard in Swindon
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on ABM and their values. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills align with the role of a Security Officer and be ready to share examples from your past experiences.
✨Tip Number 3
Dress the part! Since you'll be representing ABM as the public face of the Security Team, make sure you look professional and adhere to any uniform guidelines during your interview. First impressions matter!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in the interviewer's mind as they make their decision.
We think you need these skills to ace Security Guard in Swindon
Some tips for your application 🫡
Show Off Your Communication Skills:As a Security Officer, you'll need to communicate effectively with visitors and clients. Make sure your written application reflects your excellent communication skills. Use clear and concise language, and don’t forget to proofread for any typos!
Highlight Your Customer Service Experience:This role is all about providing top-notch customer service. In your application, share specific examples of how you've gone above and beyond for customers in the past. We want to see that can-do attitude shining through!
Be Professional and Personable:Since you'll be the public face of our security team, it's important to convey professionalism in your application. Use a friendly tone while maintaining a level of formality. Remember, first impressions count!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll find all the information you need about the role and our company there. Let’s get started on this journey together!
How to prepare for a job interview at ABM UK
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Security Officer. Familiarise yourself with the job description and think about how your experience aligns with their needs. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Dress to Impress
As a Security Officer, professionalism is key. Dress smartly for your interview, ideally in business attire. This not only shows respect for the interviewers but also reflects the grooming standards expected on the job. Remember, first impressions count!
✨Showcase Your Customer Service Skills
Since the role involves interacting with visitors and tenants, be prepared to discuss your customer service experience. Think of specific examples where you've gone above and beyond to help someone. This will demonstrate your can-do attitude and commitment to providing excellent service.
✨Prepare for Scenario Questions
Expect to be asked how you would handle various situations, such as dealing with difficult customers or responding to incidents. Practice your responses to these scenario-based questions, focusing on your problem-solving skills and ability to remain calm under pressure.
