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- Tasks: Lead a team to ensure top-notch security, cleanliness, and service at client sites.
- Company: Join ABM UK, a leader in facility services with a commitment to excellence.
- Benefits: Enjoy a competitive salary, flexible shifts, and opportunities for career advancement.
- Other info: Be part of a supportive team that values your growth and development.
- Why this job: Make a real difference by maintaining high standards in a dynamic environment.
- Qualifications: Experience in management and a passion for delivering exceptional service.
The predicted salary is between 30000 - 40000 £ per year.
LOCATION: PRINCES SQUARE GLASGOW
SHIFT PATTERN: M-S rota basis, 47 hours per week.
SIA DS/CCTV Licences Required
SALARY: Competitive
ABM UK is seeking a dynamic and experienced Soft Services Manager to join our team. As Soft Services Manager, you will be responsible for delivering the highest standards of security, cleanliness, hygiene, waste management, and other contractual tasks at our client's sites. You will ensure that all operations are carried out efficiently and effectively, meeting client expectations and company policies and procedures. Overall responsibility for all Multi-Activity Facility Services on site with focus on setting the highest standards across all contracted service areas to ensure the delivery of a consistent, high-quality service, considering the needs of the Clients and the Customer.
Key Responsibilities
- Recruiting new staff, site induction, onboarding and site training
- Rosta (changes, ensuring all shifts are covered, booking agency staff)
- Any task related to TMG
- Approving holidays
- Approving sick days
Soft Services Manager employer: ABM UK
Contact Detail:
ABM UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Soft Services Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Soft Services Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to soft services and think about how your experience aligns with their needs. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable talking about your skills and experiences. Focus on how you've delivered high-quality service in previous roles, as this is key for a Soft Services Manager.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Soft Services Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Soft Services Manager role. Highlight your experience in managing teams and delivering high standards in security, cleanliness, and hygiene. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've successfully managed similar services in the past. We love a good story!
Showcase Your Leadership Skills: As a Soft Services Manager, leadership is key. In your application, emphasise your experience in recruiting, training, and managing staff. Let us know how you’ve motivated teams to achieve high-quality service delivery.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss any important updates. We can’t wait to hear from you!
How to prepare for a job interview at ABM UK
✨Know Your Stuff
Make sure you understand the key responsibilities of a Soft Services Manager. Brush up on your knowledge of security, cleanliness, hygiene, and waste management. Being able to discuss these areas confidently will show that you're serious about the role.
✨Showcase Your Leadership Skills
As a Soft Services Manager, you'll be responsible for recruiting and training staff. Prepare examples of how you've successfully led teams in the past, managed rosters, or handled staffing issues. This will demonstrate your capability to manage operations effectively.
✨Understand Client Expectations
Familiarise yourself with what clients typically expect from soft services. Be ready to discuss how you would ensure high standards and meet those expectations. This shows that you’re not just focused on tasks but also on client satisfaction.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company’s approach to service delivery and client relationships. This not only shows your interest in the role but also gives you a chance to assess if the company aligns with your values and work style.