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- Tasks: Ensure safety and provide top-notch customer service while patrolling and monitoring premises.
- Company: Join ABM, a global leader in integrated facility services dedicated to a cleaner, healthier world.
- Benefits: Enjoy 24/7 GP access, mental health support, fitness programs, and exclusive employee perks.
- Why this job: Be an ambassador for safety and service in a dynamic environment with a supportive team culture.
- Qualifications: Must have SIA License; proactive attitude and good communication skills are essential.
- Other info: Work in Glasgow City Centre with opportunities for personal growth and development.
JOB TITLE: Security Officer
LOCATION: Mapp 141 Bothwell Street, Glasgow
PAY RATE: £12.44 PER HOUR
WORKING HOURS: 40 HOURS PER WEEK, days/nights
Overview Of Job Description
ABM is looking for a colleague to support our team in our flagship building in Glasgow City Centre. You will be responsible for ensuring the safety of the public and property while providing the best customer service possible. You will be involved in patrolling premises on foot and via CCTV, responding to alarms and issues, assisting subcontractors and visitors, providing customer service to the public, and acting as a deterrent for any antisocial behaviour. You will be expected to be proactive and responsive to any issues while adhering to health and safety and other guidelines. You will be required to supply 5 years of work and employment history for vetting purposes.
You are an ambassador for our Company, and you will actively promote recognition for the team and the wider business through your exemplary behaviour.
Main Duties & Responsibilities:
- Site patrols and checks
- Writing reports, logs and updating diaries
- Customer service and monitoring and addressing antisocial behaviour
- Fire panel response
- Take ownership of all ongoings on site while on shift
Person Specification:
You must be hardworking, proactive, and a good communicator, and have a good grasp of Health and Safety and security awareness. Must have a great work ethic and professional attitude. Need to be able to use initiative and have a problem-solving attitude.
Essential:
SIA License
Desirable:
CCTV License
First Aid certificate
Benefits:
We’re proud to offer a great range of benefits including:
- 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
- Mental Health support and Life Event Counseling
- Get Fit Programme
- Financial and legal support
- Cycle to work scheme
- Access Perks at Work, our innovative employee app where you can find:
- Perks: discounts, gift cards, cashback, and exclusive offers
- Life: Search for resources and tools on topics ranging from family and life to health, money, and work
- Support: Online chat or telephone service for urgent support in a crisis
About Us:
ABM is one of the world’s largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission-critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries – from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants, distribution centres, entertainment venues, and more. In the UK, we’re proud to service iconic sites across the country with more than 10,000 team members. For more information, visit is committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme. #J-18808-Ljbffr
Security Officer employer: ABM UK
Contact Detail:
ABM UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer
✨Tip Number 1
Familiarize yourself with the specific security protocols and health and safety regulations relevant to the role. This knowledge will not only help you during the interview but also demonstrate your commitment to the responsibilities of a Security Officer.
✨Tip Number 2
Highlight any previous experience in customer service, as this role emphasizes providing excellent service to the public. Be ready to share examples of how you've handled difficult situations or provided support in past roles.
✨Tip Number 3
Prepare to discuss your problem-solving skills and how you can use initiative in challenging situations. Think of specific instances where you've successfully resolved issues or improved safety measures.
✨Tip Number 4
If you have an SIA License or any additional certifications like First Aid or CCTV, make sure to mention them. These qualifications are essential for the role and can set you apart from other candidates.
We think you need these skills to ace Security Officer
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Security Officer position. Understand the key responsibilities and required skills, such as customer service, health and safety awareness, and proactive problem-solving.
Highlight Relevant Experience: When writing your CV and cover letter, emphasize any previous experience in security or customer service roles. Mention specific instances where you demonstrated a proactive approach or handled challenging situations effectively.
Showcase Your Skills: Make sure to highlight your communication skills, work ethic, and ability to use initiative. If you have an SIA License or any other relevant certifications, be sure to include them prominently in your application.
Tailor Your Application: Customize your CV and cover letter to reflect the values and mission of ABM. Show that you understand their commitment to safety and customer service, and express your enthusiasm for being part of their team.
How to prepare for a job interview at ABM UK
✨Show Your Proactive Attitude
During the interview, emphasize your proactive approach to security. Share examples of how you've taken initiative in past roles to prevent issues before they arise, demonstrating your ability to think ahead and act decisively.
✨Highlight Customer Service Skills
Since this role involves providing excellent customer service, be prepared to discuss your experience in this area. Share specific instances where you successfully handled difficult situations or provided assistance to the public, showcasing your communication skills.
✨Demonstrate Knowledge of Health and Safety
Familiarize yourself with health and safety regulations relevant to the security industry. Be ready to discuss how you ensure compliance in your work and how you would handle emergencies or safety concerns on site.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Practice responding to hypothetical situations related to security challenges, such as dealing with antisocial behavior or responding to alarms, to show your critical thinking skills.
