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- Tasks: Ensure a safe shopping environment while providing excellent customer service.
- Company: Join ABM, a leading provider of facility solutions with a commitment to diversity.
- Benefits: Enjoy 24/7 GP access, mental health support, and exclusive employee perks.
- Why this job: Be part of a dynamic team making a real difference in community safety.
- Qualifications: SIA Door Supervisor licence and strong communication skills required.
- Other info: Flexible shift patterns and opportunities for personal growth await you.
The predicted salary is between 27400 - 39600 £ per year.
LOCATION: Arena Shopping Park, Coventry, CV6 6LN
HOURS: 42 hours per week
SHIFT PATTERN: 4 on 4 off, two sets of days then two sets of nights, rolling shift pattern
PAY RATE: £13.17 per hour
ROLE OVERVIEW AND PURPOSE
This is a permanent contract. Door Supervisor licences required. Arena Shopping Park is an indoor and outdoor shopping centre housing over 35 retail shops and restaurants. We are looking to appoint a full-time security officer to complete our team.
Person Specification:
- SIA Door Supervisor licence essential
- Strong written and verbal communication skills
- Excellent time management
- Smart and well-groomed
- High level of attention to detail
- Ability to take ownership of all situations to ensure tasks are completed or escalated when necessary.
- Ability to remain calm under pressure
- Conflict management aware
- Telephone skills
- Familiar with patrolling and monitoring from a loss prevention aspect
- Confident in complying with Health & Safety and fire prevention procedures
- Ability to adapt to changing situations
- Proactive attitude
KEY RESPONSIBILITIES
- Gladly interact with all visitors/tenants within the shopping centre, delivering first class customer focused service
- Carry out regular patrols of the shopping centre
- Ensuring all incidents are managed in accordance with site policies and procedures
- Liaising with site control room proactively reacting to incidents
- Ensuring any unsecure areas of the site are reported immediately
- Deal efficiently and effectively with all emergencies
- Monitoring and surveillance of suspect individuals, logging, and reporting incidents in line with site/company polices
- Maintain vigilance and highlight unauthorised access by banned individuals
- Ensure radio procedures are always adhered to
- Ensure all events/incidents are recorded in the DOB book correctly
- Undertake any other reasonable duties as required to meet the needs of the business
- Ensure a timely response to all security issues and events
- Complete all training requirements as requested by line manager
We’re proud to offer a great range of benefits including:
- 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
- Mental Health support and Life Event Counseling
- Get Fit Programme
- Financial and legal support
- Cycle to work scheme
- Access Perks at Work, our innovative employee app where you can find:
- Perks: discounts, gift cards, cashback, and exclusive offers
- Life: Search for resources and tools on topics ranging from family and life to health, money and work
- Support: Online chat or telephone service for urgent support in a crisis
For more information about ABM’s benefits, visit our
About ABM:
ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.
For more information, visit.
ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
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Security Officer employer: ABM UK
Contact Detail:
ABM UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer
✨Tip Number 1
Get to know the company! Research ABM and the Arena Shopping Park. Understanding their values and what they stand for will help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills! As a Security Officer, you'll need to interact with visitors and tenants regularly. Role-play scenarios with friends or family to boost your confidence in handling various situations.
✨Tip Number 3
Be proactive! During your interview, share examples of how you've taken ownership in past roles. Highlight your ability to remain calm under pressure and how you've effectively managed conflicts.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at ABM and contributing to a safe shopping environment.
We think you need these skills to ace Security Officer
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your SIA Door Supervisor licence and any relevant experience in your application. We want to see how your skills align with the role of a Security Officer, so don’t hold back!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point.
Tailor Your Application: Take a moment to customise your application for this specific role. Mention how your previous experiences relate to maintaining a safe environment and providing excellent customer service at Arena Shopping Park.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at ABM UK
✨Know Your Role
Make sure you understand the key responsibilities of a Security Officer. Familiarise yourself with the job description, especially the importance of customer service and maintaining a safe environment. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Skills
Highlight your SIA Door Supervisor licence and any relevant experience during the interview. Be ready to discuss your communication skills, time management, and how you've handled conflict in the past. Use specific examples to demonstrate your abilities and how they align with the company's needs.
✨Stay Calm Under Pressure
Security roles often involve high-pressure situations. Prepare for this by thinking of scenarios where you had to remain calm and make quick decisions. Share these experiences during the interview to illustrate your ability to handle emergencies effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
