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- Tasks: Ensure safety and provide excellent customer service while patrolling and monitoring premises.
- Company: Join ABM, a leading provider of integrated facility services dedicated to a cleaner, healthier world.
- Benefits: Enjoy 24/7 GP access, mental health support, fitness programmes, and exclusive employee perks.
- Why this job: Be an ambassador for safety and service in a dynamic environment with diverse responsibilities.
- Qualifications: Must have an SIA License; CCTV and First Aid certifications are a plus.
- Other info: Work in Glasgow City Centre with a supportive team and opportunities for growth.
JOB TITLE: Security Officer
LOCATION: Mapp 110 Queen Street, Glasgow
PAY RATE: £12.34 PER HOUR
WORKING HOURS: 40 HOURS PER WEEK, days/nights
OVERVIEW OF JOB DESCRIPTION
ABM is looking for a colleague to support our team in our flagship building in Glasgow City Centre. You will be responsible for ensuring the safety of the public and property, while providing the best customer service possible. You will be involved in patrolling premises on foot and via CCTV, responding to alarms and issues, assisting subcontractors and visitors, providing customer service to the public and acting as a deterrent for any antisocial behaviour. You will be expected to be proactive and responsive to any issues, while adhering to health and safety and other guidelines. You will be required to supply 5 years work and employment history for vetting purposes.
You are an ambassador for our Company, and you will actively promote recognition for the team and the wider business through your exemplary behaviour.
Main Duties & Responsibilities:
- Site patrols and checks
- Writing reports, logs and updating diaries
- Customer service and monitoring and addressing antisocial behaviour
- Fire panel response
- Take ownership of all ongoings on site while on shift
Person Specification:
You must be hardworking, proactive, a good communicator, and have a good grasp of Health and Safety and security awareness. Must have a great work ethic and professional attitude. You need to be able to use initiative and have a problem-solving attitude.
Essential
- SIA License
Desirable
- CCTV License
- First Aid certificate
We’re proud to offer a great range of benefits including:
- 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
- Mental Health support and Life Event Counseling
- Get Fit Programme
- Financial and legal support
- Cycle to work scheme
- Access Perks at Work, our innovative employee app where you can find:
- Perks: discounts, gift cards, cashback, and exclusive offers
- Life: Search for resources and tools on topics ranging from family and life to health, money and work
- Support: Online chat or telephone service for urgent support in a crisis
For more information about ABM’s benefits, visit our careers page.
ABOUT US
ABM is one of the world’s largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries – from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we’re proud to service iconic sites across the country with more than 10,000 team members. For more information, visit www.abm.co.uk.
ABM is committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
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Security Officer employer: ABM UK
Contact Detail:
ABM UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer
✨Tip Number 1
Familiarise yourself with the specific security protocols and health and safety regulations relevant to the role. This knowledge will not only help you during the interview but also demonstrate your commitment to the responsibilities of a Security Officer.
✨Tip Number 2
Highlight any previous experience in customer service, as this role requires excellent communication skills. Be prepared to discuss how you've handled difficult situations or provided exceptional service in past roles.
✨Tip Number 3
If you have an SIA License or any additional certifications like First Aid or CCTV, make sure to mention these during your discussions. These qualifications can set you apart from other candidates and show your dedication to the field.
✨Tip Number 4
Prepare to discuss scenarios where you've had to use initiative or problem-solving skills. Think of examples that showcase your proactive approach to security and customer service, as these traits are essential for the role.
We think you need these skills to ace Security Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Security Officer. Highlight key skills such as communication, problem-solving, and health and safety awareness in your application.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the job. Emphasise any previous security roles, customer service experience, and certifications like SIA or First Aid.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you have demonstrated the qualities they are looking for, such as being proactive and having a good work ethic.
Provide Complete Employment History: Ensure you include a detailed employment history covering the last five years, as required for vetting purposes. Be honest and clear about your previous roles and responsibilities.
How to prepare for a job interview at ABM UK
✨Know Your Responsibilities
Familiarise yourself with the key duties of a Security Officer, such as site patrols, customer service, and responding to alarms. Being able to discuss these responsibilities confidently will show your understanding of the role.
✨Demonstrate Customer Service Skills
Since providing excellent customer service is crucial, prepare examples of how you've handled difficult situations or provided support in previous roles. This will highlight your ability to be proactive and responsive.
✨Showcase Your Problem-Solving Abilities
Think of scenarios where you had to use your initiative to resolve issues. Discussing these experiences will demonstrate your problem-solving attitude, which is essential for this position.
✨Understand Health and Safety Protocols
Brush up on health and safety guidelines relevant to security roles. Being knowledgeable about these protocols will not only impress your interviewers but also show that you take the role seriously.
