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- Tasks: Ensure public safety and assist customers at Gyle Shopping Centre.
- Company: Leading facility services provider with a focus on safety and support.
- Benefits: Health programme, mental health support, and flexible hours.
- Why this job: Join a dynamic team and make a difference in customer safety.
- Qualifications: Strong communication skills, SIA license, and first aid qualification.
- Other info: Perfect for those seeking a vibrant work environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading facility services provider is seeking a Security Customer Service Officer for Gyle Shopping Centre in Edinburgh. This role involves ensuring public safety, addressing customer queries, and collaborating with retail staff.
Candidates must have strong communication skills, an SIA license, and a first aid qualification. The position offers 42 hours per week and access to employee benefits like a health program and mental health support. Ideal for those looking for a dynamic work environment.
Security & Customer Service Officer - Centre Safety & Support employer: ABM UK
Contact Detail:
ABM UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security & Customer Service Officer - Centre Safety & Support
✨Tip Number 1
Network like a pro! Reach out to people in the security and customer service sectors, especially those who work at Gyle Shopping Centre. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by brushing up on your communication skills. Think about scenarios where you've handled customer queries or ensured safety. We want you to shine when discussing your experience!
✨Tip Number 3
Show off your SIA license and first aid qualification during the interview. These are key requirements, so make sure they’re front and centre in your conversation. It’ll show you’re ready to hit the ground running!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’ve got loads of resources to help you prepare for the next steps in the hiring process.
We think you need these skills to ace Security & Customer Service Officer - Centre Safety & Support
Some tips for your application 🫡
Show Off Your Communication Skills: Since strong communication is key for this role, make sure to highlight your experience in customer service. Use clear and concise language in your application to demonstrate your ability to communicate effectively.
Highlight Relevant Qualifications: Don’t forget to mention your SIA license and first aid qualification! These are essential for the role, so make them stand out in your application to show we’re looking for the right fit.
Tailor Your Application: Take a moment to customise your application for the Security & Customer Service Officer position. Mention specific experiences that relate to ensuring public safety and collaborating with retail staff to show us you understand the job.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at ABM UK
✨Know Your Role
Make sure you understand the key responsibilities of a Security & Customer Service Officer. Familiarise yourself with the importance of public safety and how to effectively address customer queries. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Communication Skills
Since strong communication skills are essential for this role, prepare examples of how you've successfully interacted with customers or resolved conflicts in the past. Practising these scenarios can help you articulate your experiences clearly and confidently.
✨Highlight Relevant Qualifications
Ensure you have your SIA license and first aid qualification ready to discuss. Be prepared to explain how these qualifications make you a suitable candidate for the position and how they can contribute to the safety and support of the shopping centre.
✨Demonstrate Teamwork
This role involves collaborating with retail staff, so think of examples where you've worked well in a team. Highlight your ability to cooperate and communicate effectively with others, as this will show that you're a great fit for the dynamic work environment.
