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For Companies At a Glance
- Tasks: Lead a team to ensure top-notch security and cleanliness at a busy shopping centre.
- Company: Join ABM, a global leader in facility solutions with a commitment to innovation.
- Benefits: Enjoy 24/7 GP access, mental health support, and exclusive employee perks.
- Why this job: Make a real difference in creating safe and clean spaces for the community.
- Qualifications: Experience in managing teams and a strong focus on cleanliness and hygiene.
- Other info: Dynamic role with opportunities for career growth and development.
The predicted salary is between 28 - 29 £ per hour.
LOCATION: Killingworth Shopping Centre
SHIFT PATTERN: 5 Days from 7 On Rota, 40 hours per week
PAY RATE: £14.45 per hour - overtime available
ROLE OVERVIEW AND PURPOSE
ABM UK is seeking a dynamic and experienced Dual Services Manager to join our team. As the Dual Services Manager, you will be responsible for delivering the highest standards of security, cleanliness, hygiene, waste management, and other contractual tasks at our client's Shopping Centre. You will ensure that all operations are carried out efficiently and effectively, meeting client expectations and company policies and procedures.
KEY RESPONSIBILITIES
- Manage the contract in accordance with company policies and procedures
- Ensure high standards of cleanliness, hygiene, and waste management are consistently achieved
- Ensure security team are deployed in line with site rotas, communicating effectively and managing & recording any incidents occurring on site.
- Complete Monthly Reporting to include budget forecasts and monthly reconciliations
- Provide professional support to the business in service-related matters
- Control staff rosters, payroll, and manning levels
- Deliver excellent communication and motivation to the site-based team
- Ensure compliance with quality performance measures and resolve any non-compliance issues
REQUIRED SKILLS AND EXPERIENCE
- Significant experience in Managing a multi-disciplinary team with a bias towards cleaning
- Proven track record in delivering high standards of cleanliness and hygiene
- Experience in budget forecasting and controlling
- Strong communication and leadership skills
- Good IT literacy
- Health & Safety Certificate
QUALIFICATIONS
- SIA Front Line Door Supervisory License
- SIA CCTV Licence (Desirable)
Benefits
We’re proud to offer a great range of benefits including:
- 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
- Mental Health support and Life Event Counseling
- Get Fit Programme
- Financial and legal support
- Cycle to work scheme
- Access Perks at Work, our innovative employee app where you can find:
- Perks: discounts, gift cards, cashback, and exclusive offers
- Life: Search for resources and tools on topics ranging from family and life to health, money and work
- Support: Online chat or telephone service for urgent support in a crisis
For more information about ABM’s benefits, visit our website.
Dual Services Manager in Newcastle upon Tyne employer: ABM UK
Contact Detail:
ABM UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dual Services Manager in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Dual Services Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching ABM and their values. Understand what they stand for and how you can contribute to their mission of delivering high standards in security and cleanliness. Tailor your responses to show how your experience aligns with their needs.
✨Tip Number 3
Practice your communication skills! As a Dual Services Manager, you'll need to lead a team and manage client expectations. Role-play common interview questions with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the ABM team and ready to take on the challenge of managing operations at the Killingworth Shopping Centre.
We think you need these skills to ace Dual Services Manager in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Dual Services Manager role. Highlight your experience in managing multi-disciplinary teams and delivering high standards of cleanliness and hygiene, as these are key aspects of the job.
Show Off Your Leadership Skills: We want to see your strong communication and leadership skills shine through in your application. Share specific examples of how you've motivated teams and managed operations effectively in previous roles.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read and understand your qualifications and experiences related to the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at ABM UK
✨Know Your Stuff
Before the interview, make sure you understand ABM's values and the specific responsibilities of a Dual Services Manager. Familiarise yourself with their approach to cleanliness, security, and client satisfaction. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Dual Services Manager, you'll be leading a multi-disciplinary team. Prepare examples from your past experiences where you've successfully managed teams, resolved conflicts, or improved service standards. Highlighting these skills will show that you can motivate and communicate effectively with your team.
✨Be Ready for Scenario Questions
Expect questions that assess how you'd handle specific situations, like managing a security incident or ensuring compliance with hygiene standards. Think through potential scenarios beforehand and prepare structured responses that showcase your problem-solving abilities and adherence to company policies.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company's culture, team dynamics, or future projects. This not only shows your enthusiasm for the role but also helps you gauge if ABM is the right fit for you. It’s a two-way street!
