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- Tasks: Engage with visitors, ensure safety, and provide top-notch customer service at the shopping centre.
- Company: ABM is a leading provider of integrated facility solutions, enhancing spaces for over 100,000 team members globally.
- Benefits: Enjoy 24/7 GP access, mental health support, fitness programmes, and exclusive employee perks.
- Why this job: Join a dynamic team where your professionalism makes a real impact on visitor experiences.
- Qualifications: SIA Guarding or Door Supervisor license required; excellent communication skills and customer focus essential.
- Other info: Flexible shift patterns available; perfect for students seeking a rewarding part-time role.
LOCATION: Cotswold Designer Outlet – Tewkesbury
CONTRACT: Permanent
HOURS: 40 hours per week
SHIFT PATTERN: various
PAY RATE: £14.00 per hour
If you require any additional support or adjustments during the recruitment process, please don\’t hesitate to contact our Recruitment Department atrecruitment@abm.com. We\’re here to help!
OVERVIEW OF JOB DESCRIPTION
ABM UK is currently seeking a dedicated and experienced Security Officer to join our team. As a Security Officer will ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site. The Security Officer is the public face of the Security Team & Client and should always act with professionalism. A can-do attitude is essential in this highly influential role.
KEY RESPONSIBILITIES:
· To readily interact with all visitors/tenants within the shopping centre, delivering first class customer focused service.
· Carry out regular patrols of the shopping centre as detailed in the site Assignment Instructions.
· Be professional, pleasant, friendly, courteous, and helpful always.
· To ensure exemplary standards in personal grooming, strictly adhering to the site uniform requirements.
· To ensure that the site is a safe and non-threatening environment for all visitors/tenants.
· Liaising with site control room proactively reacting to incidents
· Help third party contractors/visitors ensuring all site procedures/policies are adhered to.
· To liaise closely with statutory authorities, dealing with incidents
· Ensure radio procedures are always adhered to.
· Undertake any other reasonable duties as required to meet the needs of the business.
· N.B – Core tasks are as above, although this list is not exhaustive.
REQUIRED SKILLS AND EXPERIENCE:
· Have knowledge of Assignment Instructions (AI’s)
· Excellent written and verbal communication skills.
· Customer/Client focused.
· Must be able to work under pressure.
· Basic computer literacy required.
ESSENTIAL:
· SIA Guarding or Door Supervisor license.
· SIA CCTV license or the willingness to work towards.
We’re proud to offer a great range of benefits including:
- 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
- Mental Health support and Life Event Counseling
- Get Fit Programme
- Financial and legal support
- Cycle to work scheme
- Access Perks at Work, our innovative employee app where you can find:
- Perks: discounts, gift cards, cashback, and exclusive offers
- Life: Search for resources and tools on topics ranging from family and life to health, money and work
- Support: Online chat or telephone service for urgent support in a crisis
For more information about ABM’s benefits, visit our
About ABM:
ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.
For more information, visit.
ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
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Mobile Security Officer employer: ABM UK
Contact Detail:
ABM UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Security Officer
✨Tip Number 1
Familiarise yourself with the specific security protocols and Assignment Instructions relevant to the Cotswold Designer Outlet. Understanding these details will not only help you during the interview but also demonstrate your commitment to the role.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully interacted with clients or customers in previous roles. This is crucial as the position requires a strong focus on delivering first-class service.
✨Tip Number 3
Research ABM UK and their values, especially their commitment to diversity and inclusion. Being able to discuss how your personal values align with theirs can set you apart from other candidates.
✨Tip Number 4
Prepare for situational questions that may arise during the interview. Think about how you would handle various scenarios related to security and customer service, as this will highlight your problem-solving abilities.
We think you need these skills to ace Mobile Security Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Mobile Security Officer. Highlight your relevant experience in customer service and security in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your communication skills, ability to work under pressure, and any relevant security certifications.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've provided excellent customer service or handled challenging situations in the past.
Proofread Your Application: Ensure your application is free from spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a security role.
How to prepare for a job interview at ABM UK
✨Know Your Responsibilities
Familiarise yourself with the key responsibilities of a Mobile Security Officer. Be prepared to discuss how you would interact with visitors and ensure their safety, as well as your approach to maintaining high standards of customer service.
✨Demonstrate Professionalism
Since you'll be the public face of the security team, it's crucial to showcase your professionalism during the interview. Dress appropriately, maintain a positive attitude, and be courteous to everyone you meet.
✨Highlight Relevant Experience
Share specific examples from your past roles that demonstrate your ability to work under pressure and handle incidents effectively. Mention any experience you have with Assignment Instructions or liaising with authorities.
✨Prepare Questions
Show your interest in the role by preparing thoughtful questions about the company culture, training opportunities, and expectations for the position. This will also help you assess if the job is the right fit for you.
