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- Tasks: Welcome passengers and ensure top-notch service at Manchester Airport.
- Company: Leading airport service provider with a focus on customer experience.
- Benefits: Access to GP services, mental health support, and cycle-to-work scheme.
- Why this job: Be the friendly face that makes travel smoother for everyone.
- Qualifications: UK driving licence and a passion for customer service.
- Other info: Flexible weekend shifts with opportunities for personal growth.
The predicted salary is between 24000 - 36000 £ per year.
A leading airport service provider is looking for a Customer Service Host at Manchester Airport. Responsibilities include greeting passengers, managing service standards, and reporting incidents.
Candidates must have a UK driving licence, the right to work in the UK, and be willing to work on weekends. This role is crucial to ensure a smooth customer experience at the airport.
Attractive benefits include:
- 24/7 access to GP services
- Mental health support
- Cycle-to-work scheme
Airport Passenger Concierge & Service Host in Manchester employer: ABM UK
Contact Detail:
ABM UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Airport Passenger Concierge & Service Host in Manchester
✨Tip Number 1
Make sure you know the ins and outs of the airport environment. Familiarise yourself with the layout, services, and common passenger queries. This will help you stand out during interviews as someone who’s genuinely interested in providing top-notch customer service.
✨Tip Number 2
Practice your people skills! Role-play scenarios where you greet passengers or handle complaints. The more comfortable you are with these interactions, the better you'll perform when it counts. Remember, a friendly smile goes a long way!
✨Tip Number 3
Don’t underestimate the power of networking. Connect with current employees on LinkedIn or attend airport events to get insider tips. They might even give you a heads-up about job openings or what the hiring managers are really looking for.
✨Tip Number 4
Apply through our website for the best chance at landing the role! Tailor your application to highlight your customer service experience and willingness to work weekends. We’re here to support you every step of the way!
We think you need these skills to ace Airport Passenger Concierge & Service Host in Manchester
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in a customer service role like this.
Tailor Your Application: Make sure to tailor your application to the job description. Highlight your relevant experience and skills that match the responsibilities of greeting passengers and managing service standards. We love seeing how you connect your background to what we do!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and why you’re a great fit for the role. Avoid fluff – we want to know what makes you tick!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at ABM UK
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Customer Service Host. Familiarise yourself with the key tasks like greeting passengers and managing service standards. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your People Skills
As this role is all about customer interaction, be ready to share examples of how you've provided excellent service in the past. Think of specific situations where you went above and beyond to help someone, as this will highlight your suitability for the position.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle certain situations, like dealing with an upset passenger or reporting an incident. Practise your responses to these scenarios so you can show your problem-solving skills and ability to stay calm under pressure.
✨Dress the Part
First impressions matter, especially in a customer-facing role. Dress smartly and professionally for your interview to convey that you take the opportunity seriously and understand the importance of presenting yourself well in a service environment.
