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- Tasks: Assist passengers needing special support and ensure a smooth airport experience.
- Company: Leading airport services provider in Manchester with a focus on customer care.
- Benefits: Flexible hours, competitive pay, and the chance to make a difference.
- Why this job: Join a vital team and enhance travel experiences for passengers.
- Qualifications: Excellent communication skills and prior customer service experience.
The predicted salary is between 24000 - 36000 £ per year.
A leading airport services provider in Manchester is seeking dedicated Customer Service Agents to assist passengers requiring special assistance during their airport journey.
Responsibilities include:
- Escorting passengers through security
- Ensuring a smooth experience
Ideal candidates should have:
- Excellent communication skills
- Prior customer service experience
- The ability to work flexible hours
This is an opportunity to be part of a vital team enhancing passenger travel experiences.
Airport Passenger Assistance Agent in Manchester employer: ABM UK
Contact Detail:
ABM UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Airport Passenger Assistance Agent in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the airport services industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your communication skills! Since this role is all about helping passengers, try role-playing scenarios with friends or family. This will help you feel more confident when interacting with real passengers.
✨Tip Number 3
Be flexible! The job requires working varied hours, so show your willingness to adapt. Mention your flexibility during interviews to impress potential employers.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you a better chance of standing out. Don’t miss out on being part of a team that makes travel smoother for everyone!
We think you need these skills to ace Airport Passenger Assistance Agent in Manchester
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous customer service experience in your application. We want to see how you've helped others in the past, especially in high-pressure situations like an airport!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the specific skills and experiences that match the Airport Passenger Assistance Agent role. We love seeing candidates who take the time to connect their background with our needs.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your passion for helping passengers shines through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at ABM UK
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of an Airport Passenger Assistance Agent. Familiarise yourself with the specific tasks like escorting passengers through security and providing assistance. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
Since excellent communication is key in this role, prepare examples from your past experiences where you've effectively communicated with customers. Think about situations where you resolved issues or made someone feel at ease during a stressful time.
✨Flexibility is Key
The job requires working flexible hours, so be ready to discuss your availability. Highlight any previous roles where you adapted to changing schedules or worked outside of typical hours. This shows you're committed and can handle the demands of the position.
✨Demonstrate Empathy and Patience
As you'll be assisting passengers who may need extra support, it's crucial to convey your ability to empathise and remain patient. Prepare to share stories that illustrate your compassionate approach to customer service, especially in challenging situations.
