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- Tasks: Plan and dispatch reactive work to engineers and subcontractors while ensuring timely completion.
- Company: Leading facility management company in Greater London with a strong reputation.
- Benefits: Competitive salary, great benefits, and opportunities for career advancement.
- Why this job: Join a dynamic team and lead projects that make a real difference.
- Qualifications: Strong communication, leadership experience, and good PC skills, especially in Excel.
- Other info: Fast-paced environment with a focus on teamwork and efficiency.
The predicted salary is between 36000 - 60000 £ per year.
A leading facility management company in Greater London is seeking a Helpdesk Coordinator to plan and dispatch reactive work to engineers and subcontractors. This role requires excellent communication skills, proven leadership experience, and good PC skills, especially in Excel.
The Helpdesk Coordinator will ensure work is completed within SLAs and manage KPIs effectively while providing administrative support. Competitive salary and benefits included.
Reactive Works Planner & Helpdesk Lead in London employer: ABM UK
Contact Detail:
ABM UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reactive Works Planner & Helpdesk Lead in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the facility management sector. You never know who might have a lead on a role or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your communication and leadership experience. Share specific examples of how you've managed teams or projects successfully.
✨Tip Number 3
Be proactive! If you see a job that fits, don’t wait around. Apply through our website and follow up with a friendly email to express your enthusiasm for the role.
✨Tip Number 4
Prepare for the interview! Research the company and think about how your skills in Excel and KPI management can benefit them. Be ready to discuss how you can help them meet their SLAs.
We think you need these skills to ace Reactive Works Planner & Helpdesk Lead in London
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about coordinating and dispatching work, make sure your application highlights your communication skills. We want to see how you can effectively convey information and lead a team, so don’t hold back!
Excel is Your Best Friend: You’ll need good PC skills, especially in Excel, so if you’ve got experience with spreadsheets, let us know! Include any relevant examples of how you've used Excel to manage data or track KPIs in your previous roles.
Demonstrate Your Leadership Experience: We’re looking for someone with proven leadership experience. Share specific examples of how you’ve led teams or projects in the past. This will help us see how you can take charge in our fast-paced environment.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at ABM UK
✨Know Your Stuff
Make sure you understand the role of a Helpdesk Coordinator inside out. Brush up on your knowledge of facility management, SLAs, and KPIs. Being able to discuss these topics confidently will show that you're serious about the position.
✨Show Off Your Leadership Skills
Since this role requires proven leadership experience, think of specific examples where you've successfully led a team or managed a project. Be ready to share how you motivated others and resolved conflicts, as this will demonstrate your capability to lead effectively.
✨Excel at Excel
Given the emphasis on good PC skills, especially in Excel, make sure you're comfortable with functions, formulas, and data analysis. You might even want to prepare a few examples of how you've used Excel in past roles to streamline processes or improve efficiency.
✨Communicate Clearly
Excellent communication skills are a must for this role. Practice articulating your thoughts clearly and concisely. During the interview, listen carefully to questions and respond thoughtfully, showing that you can communicate effectively with both engineers and subcontractors.
