Description
JOB TITLE: Contract Support
LOCATIONS: Hybrid, Heathrow HQ office & Work from Home
SHIFT PATTERN: Mon-Fri
SALARY: TBC
ROLE OVERVIEW AND PURPOSE
The successful candidate will play a pivotal role in managing and processing of work orders inline with ABM & client CAFM systems. This includes Planned Preventative Maintenance (PPM), Reactive work orders, general WIP chasing and to raise purchase orders for approved works, and oversee the administration of these tasks through to completion.
The candidate must demonstrate the ability to manage their workload effectively, resolve day-to-day financial and operational challenges, and ensure that quotes are completed within the required Key Performance Indicator (KPI) timeframes.
The role requires fostering strong customer relationships.
KEY RESPONSIBILITIES
- Prepare detailed quotations aligned with the contract schedule of rates, including labor and material breakdowns.
- Manage Works In Progress (WIP) efficiently and coordinate with the ABM Finance team.
- Issue purchase orders to subcontractors for remedial and reactive work orders, as well as quotations.
- Assign and coordinate subcontractor attendance, ensuring confirmation of site visits.
- Update and maintain IBMS/portals with job progress information until completion.
REQUIRED SKILLS AND EXPERIENCE
- Strong understanding of Health & Safety protocols and CDM regulations for Principal Contractors.
- Advanced IT skills, including MS Office Suite (Excel, PowerPoint).
- Experience with CAFM systems.
- Excellent communication skills, with a client-facing approach.
Health & Safety Responsibilities
- Adhere to company and group Health & Safety policies and procedures.
- Report any deficiencies in systems, equipment, or processes that could impact service delivery, health and safety, or the environment.
Administrator in London employer: ABM UK
ABM is an exceptional employer located in Cobham, offering a supportive work culture that prioritises employee well-being and professional growth. With benefits like 24/7 GP access, mental health support, and a unique employee app for discounts and resources, ABM ensures that its Security Officers are not only equipped to excel in their roles but also feel valued and supported in their personal lives. Join a team that is dedicated to creating safer, cleaner spaces while fostering a diverse and inclusive environment.
