At a Glance
- Tasks: Supervise PRM staff, ensuring safe and efficient operations at Liverpool Airport.
- Company: Join ABM, a leading provider of integrated facility solutions with a diverse workforce.
- Benefits: Enjoy 24/7 GP access, mental health support, and exclusive employee perks.
- Other info: Flexible shift patterns with opportunities for career growth and development.
- Why this job: Make a real impact in a dynamic airport environment while developing your leadership skills.
- Qualifications: Previous supervisory experience and excellent communication skills are preferred.
The predicted salary is between 31500 - 38500 £ per year.
Location: Liverpool Airport
Shift Pattern: 4 on 4 off, 40 hours per week
Pay rate: Competitive
Purpose: The Supervisor will be responsible for supervising all PRM staff on shift, working with the Control Team and ensuring compliant use of systems to assist passengers. A direct oversight of the PRM ramp operation working in conjunction with other departments to ensure the overall on time performance of the operation. The Supervisor will work a shift pattern assisting Operations Managers in the running of the operation on a daily basis.
Key Responsibilities:
- Supervise daily activities to ensure a safe and efficient operation and prescribed customer service levels are met.
- Implement and maintain effective planning and allocation of resources.
- Manage all operational staff on shift to deliver a service consistent with Contract SLA’S.
- Completion of delay reports and submission to relevant airlines ensuring full detailed information has been recorded.
- Note take alongside Operations Managers in investigation meetings where necessary.
- Responsible to Operations Managers for training and development of staff and areas requiring improvement.
- Assist Operations Managers in maintaining staff discipline and conformance and assist in carrying out disciplinary or formal assessments where directed.
- Liaise with Airline on Duty Staff and other regulatory bodies.
- To liaise with your fellow Supervisors daily and ensure that any outstanding issues are followed up and completed.
- Communicate with the Controllers regarding any potential problems which may be encountered within the operation.
- Ensure that staff are using systems appropriately to record correct data as per CAA requirements.
- Ensure staff undertake full equipment checks.
- Monitor the ramp team activities through visual inspections, quality assurance and compliance checks and record via internal systems ie Assessnet, One Drive.
- Investigate and report any incidents or occurrences ensuring immediate escalation to Operations Managers.
- Monitor staff/team sickness and absence and report to Operations Managers.
- Challenge and investigate poor performance.
- Ensure that all company uniform policy is adhered to and that all personal protection equipment is always worn.
- Conduct performance meetings in association with Operations Managers as directed.
- Ensure that all necessary updates and other information are passed on to colleagues.
- Ensure the Operations Manager is kept fully updated on all correspondence and daily activities.
- Take appropriate action if standards are not met, up to and including assisting Operations Managers in disciplinary procedures.
- Monitor all additional revenue opportunities.
- Coach staff where required.
- Support the resolution of customer complaints and passenger queries.
- Carry out any reasonable task requested.
- When required to cover holidays for key operational roles.
- This description is an outline of the role and it is expected that key tasks will vary with the demand of our client and operation base.
Requirements:
- Previous experience of primarily working in a similar role is desirable.
- Must have the right to work in the UK.
- Must pass a DBS check.
- Must be able to provide 5 years reference information.
- Must have a full UK driving license.
Behaviors:
- Excellent communication & interpersonal skills.
- Flexibility.
- Innovative.
- Achievement orientated.
- Energy/Drive.
Benefits:
- 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home.
- Mental Health support and Life Event Counseling.
- Get Fit Programme.
- Financial and legal support.
- Cycle to work scheme.
- Access Perks at Work, our innovative employee app where you can find: discounts, gift cards, cashback, and exclusive offers.
- Search for resources and tools on topics ranging from family and life to health, money and work.
- Online chat or telephone service for urgent support in a crisis.
ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
Supervisor in Liverpool employer: ABM UK
ABM is an exceptional employer located in Cobham, offering a supportive work culture that prioritises employee well-being and professional growth. With benefits like 24/7 GP access, mental health support, and a unique employee app for discounts and resources, ABM ensures that its Security Officers are not only equipped to excel in their roles but also feel valued and supported in their personal lives. Join a team that is dedicated to creating safer, cleaner spaces while fostering a diverse and inclusive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in Liverpool
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like ABM UK and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at ABM UK!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like ABM UK keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Supervisor in Liverpool
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to ABM UK:This is your chance to really connect with the team at ABM UK. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at ABM UK
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with ABM UK.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show ABM UK that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at ABM UK. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
