Customer-Focused Security Officer – Shopping Centre (SIA) in Lichfield
Customer-Focused Security Officer – Shopping Centre (SIA)

Customer-Focused Security Officer – Shopping Centre (SIA) in Lichfield

Lichfield Full-Time 12 - 16 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Ensure safety and security while providing top-notch customer service in a vibrant shopping centre.
  • Company: Join a leading facilities management company with a strong focus on community and safety.
  • Benefits: Competitive pay at £12.21 per hour with flexible shifts and training opportunities.
  • Why this job: Be the hero of the shopping centre, making a real difference in people's shopping experience.
  • Qualifications: Must have SIA and CCTV licenses, plus First Aid Training.
  • Other info: Dynamic role with opportunities for growth in a supportive team environment.

The predicted salary is between 12 - 16 £ per hour.

A leading facilities management company is seeking a Security Officer at their location in Lichfield. The role is crucial for maintaining security and providing excellent customer service within the shopping centre.

Candidates must possess an SIA and CCTV license along with First Aid Training. The position involves:

  • Regular patrols
  • Interaction with visitors
  • Managing security incidents effectively

while ensuring a safe environment for all. Pay rate is £12.21 per hour with varied shifts.

Customer-Focused Security Officer – Shopping Centre (SIA) in Lichfield employer: ABM UK

Join a leading facilities management company in Lichfield, where we prioritise employee well-being and professional growth. Our supportive work culture fosters teamwork and encourages continuous development through training opportunities, ensuring you thrive in your role as a Customer-Focused Security Officer. Enjoy competitive pay, flexible shifts, and the chance to make a meaningful impact in a vibrant shopping centre environment.
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Contact Detail:

ABM UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer-Focused Security Officer – Shopping Centre (SIA) in Lichfield

Tip Number 1

Network like a pro! Reach out to people in the security industry, especially those who work in shopping centres. They might have insider info on job openings or even refer you directly.

Tip Number 2

Show off your skills! When you get an interview, be ready to discuss your SIA and CCTV experience in detail. Share specific examples of how you've handled security incidents or provided excellent customer service.

Tip Number 3

Stay proactive! If you see a job posting that interests you, don’t wait around. Apply through our website and follow up with a quick email to express your enthusiasm for the role.

Tip Number 4

Prepare for the unexpected! During interviews, you might face scenario-based questions. Think about how you'd handle various situations in a shopping centre, focusing on both security and customer service.

We think you need these skills to ace Customer-Focused Security Officer – Shopping Centre (SIA) in Lichfield

SIA License
CCTV License
First Aid Training
Customer Service Skills
Patrolling Skills
Incident Management
Communication Skills
Problem-Solving Skills
Attention to Detail
Safety Awareness
Interpersonal Skills
Conflict Resolution

Some tips for your application 🫡

Show Your Customer Service Skills: In your application, make sure to highlight any experience you have in customer service. We want to see how you can interact with visitors and create a welcoming atmosphere in the shopping centre.

Highlight Relevant Certifications: Don’t forget to mention your SIA and CCTV licenses, as well as your First Aid Training. These are essential for the role, and we need to know you’re qualified right from the start!

Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about why you’d be a great fit for the Security Officer position.

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups!

How to prepare for a job interview at ABM UK

Know Your Stuff

Make sure you’re familiar with the key responsibilities of a Security Officer, especially in a shopping centre. Brush up on your knowledge about SIA regulations, CCTV operations, and First Aid procedures. This will show that you’re not just interested in the job, but that you’re prepared to handle the specific challenges it presents.

Show Off Your Customer Service Skills

Since this role involves interacting with visitors, be ready to discuss your customer service experience. Think of examples where you’ve gone above and beyond to help someone or diffused a tense situation. This will highlight your ability to maintain a safe yet welcoming environment.

Prepare for Scenario Questions

Expect questions that put you in hypothetical situations, like how you would handle a security incident or deal with an unruly visitor. Practise your responses to these scenarios, focusing on your problem-solving skills and ability to stay calm under pressure. This will demonstrate your readiness for the role.

Dress the Part

First impressions matter! Dress smartly and professionally for your interview. Even though the role is hands-on, showing that you take the interview seriously by looking presentable can set a positive tone. It reflects your respect for the position and the company.

Customer-Focused Security Officer – Shopping Centre (SIA) in Lichfield
ABM UK
Location: Lichfield

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  • Customer-Focused Security Officer – Shopping Centre (SIA) in Lichfield

    Lichfield
    Full-Time
    12 - 16 £ / hour (est.)
  • A

    ABM UK

    50-100
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