At a Glance
- Tasks: Lead strategic partnerships and stakeholder relationships in the aviation sector at Heathrow Airport.
- Company: Join ABM, a global leader in integrated facility solutions with a commitment to innovation.
- Benefits: Enjoy 24/7 GP access, mental health support, and exclusive employee perks.
- Why this job: Make a real impact in aviation by driving collaboration and enhancing customer experiences.
- Qualifications: 10+ years in aviation with strong relationship-building and negotiation skills.
- Other info: Be part of a diverse team dedicated to creating smarter, connected spaces.
The predicted salary is between 36000 - 60000 ÂŁ per year.
LOCATION: Heathrow Airport
REPORTING TO: Account Director
WORKING HOURS: Full Time
SALARY: Competitive
Role Overview and Purpose
The Partnership & Stakeholder Director will lead the development and management of strategic partnerships and stakeholder relationships across the aviation sector at Heathrow Airport. This role is pivotal in driving collaboration with airlines, airports, regulators, industry bodies, and technology partners to improve operational efficiency, enhance customer experience, and support revenue growth. Working closely with Airlines, operations, commercial, and corporate teams, the role will ensure strong relationships across the aviation ecosystem and drive customer-focused growth initiatives aligned to ABM’s strategic objectives.
Key Responsibilities
- Airline and Operational Liaison
- Act as the lead liaison with airline partners (AOC), ensuring a positive and collaborative relationship across the Airport.
- Maintain ABM’s trusted relationship as the main escalation point to and from airline stakeholders.
- Represent ABM in key stakeholder meetings to maintain high levels of engagement and collaboration.
- Work closely with Airline colleagues to ensure a positive service is delivered to passengers.
- Strategic Partnership Development
- Identify, negotiate, and manage strategic partnerships with airlines, airports, OEMs, technology providers, and service vendors.
- Develop joint initiatives that align with ABM’s long-term goals and industry trends.
- Stakeholder Engagement
- Build and maintain strong relationships with regulators, government agencies, and industry associations.
- Represent ABM at industry forums, conferences, and regulatory meetings.
- Promote ABM’s reputation and influence within the wider aviation community.
- Commercial Strategy & Growth
- Drive partnership-led revenue streams and co-marketing opportunities.
- Monitor industry trends and competitor activities to inform partnership strategies.
- Collaborate with business development teams to unlock new commercial opportunities.
- Represent ABM and act as the senior point of contact for escalations, commercial negotiations, and regulatory discussions.
- Monitor market trends, regulatory developments, and competitor activities to inform business strategy.
- Governance & Compliance
- Ensure all agreements comply with aviation regulations and ABM’s corporate governance standards.
- Conduct risk assessments and manage due diligence processes for all alliances.
- Maintain transparent partnership governance and performance reporting.
- Cross-Functional Collaboration
- Work with operations, marketing, legal, and finance teams to deliver successful partnership initiatives.
- Support digital transformation by developing technology-focused collaborations.
- Act as a cross-functional bridge ensuring strategic initiatives align with ABM’s operational framework.
- Champion cross-departmental collaboration to ensure consistency in service quality and stakeholder communication.
- Contribute to operational planning and stakeholder management at an executive level.
- Provide operational support to the Operations/Account Director and deputise when required.
- People Leadership and Organisational Influence
- Deputise for the Account Director as required, providing leadership and ensuring high performance through clear direction, empowerment, and support.
- Inspire, engage, and “win hearts and minds” to build a culture of excellence, accountability, and innovation.
- Act as a visible and values-driven leader, modelling ABM’s principles of respect, trust, and integrity in all stakeholder interactions.
Required Skills and Experience
- Exceptional relationship-building and influencing skills.
- Strategic thinker with strong commercial and analytical acumen.
- Excellent negotiation and contract management expertise.
- Strong stakeholder management and communication skills across multiple levels.
- Solid understanding of innovation and sustainability trends in aviation.
Qualifications
- Bachelor’s degree in business, Aviation Management, or a related field (Master’s preferred).
- Minimum 10 years’ experience in the aviation sector, with at least 5 years in senior partnership, stakeholder management, or commercial roles.
- Proven record in negotiating and managing high-value partnerships.
- In-depth knowledge of aviation regulations, industry standards, and emerging technologies.
- Experience representing organisations within complex stakeholder and regulatory environments.
Performance Indicators
- Growth in partnership-driven revenue.
- Stakeholder satisfaction and engagement scores.
- Delivery of joint business initiatives and collaboration projects.
- Compliance with regulatory and governance standards.
We’re proud to offer a great range of benefits including:
- 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home.
- Mental Health support and Life Event Counseling.
- Get Fit Programme.
- Financial and legal support.
- Cycle to work scheme.
- Access Perks at Work, our innovative employee app where you can find discounts, gift cards, cashback, and exclusive offers.
- Resources and tools on family, health, money and work.
- Online chat or telephone service for urgent support in a crisis.
For more information about ABM’s benefits, visit our About ABM.
ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Partnership & Stakeholder Director in Hounslow employer: ABM UK
Contact Detail:
ABM UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Partnership & Stakeholder Director in Hounslow
✨Tip Number 1
Network like a pro! Get out there and connect with people in the aviation sector. Attend industry events, join relevant online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Remember, it’s all about building those relationships!
✨Tip Number 2
Prepare for interviews by researching the company and its stakeholders. Understand their challenges and how you can contribute to their goals. This will not only impress your interviewers but also help you tailor your responses to show you’re the perfect fit for the role.
✨Tip Number 3
Showcase your expertise! Bring examples of past partnerships or stakeholder engagements that led to successful outcomes. Use these stories to demonstrate your strategic thinking and relationship-building skills during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand. So, go ahead and hit that apply button!
We think you need these skills to ace Partnership & Stakeholder Director in Hounslow
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Partnership & Stakeholder Director role. Highlight your experience in aviation and partnership management, and show us how your skills align with our goals at ABM.
Showcase Your Achievements: Don’t just list your responsibilities; we want to see your impact! Use specific examples of how you've driven revenue growth or improved stakeholder relationships in your previous roles.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free from jargon. This will help us understand your qualifications quickly.
Apply Through Our Website: We encourage you to submit your application directly through our website. This ensures that your application gets to the right people and helps us keep track of all candidates efficiently.
How to prepare for a job interview at ABM UK
✨Know Your Stakeholders
Before the interview, research the key stakeholders in the aviation sector, especially those related to Heathrow Airport. Understand their roles and how they interact with ABM. This will help you demonstrate your knowledge of the industry and show that you're ready to build strong relationships.
✨Showcase Your Negotiation Skills
Prepare examples of past negotiations you've successfully managed, particularly in high-stakes environments. Be ready to discuss your approach to building partnerships and how you’ve navigated challenges. This will highlight your expertise in contract management and stakeholder engagement.
✨Align with ABM’s Values
Familiarise yourself with ABM’s principles of respect, trust, and integrity. During the interview, reflect these values in your answers and interactions. Show how you can inspire and lead teams while maintaining a culture of excellence and accountability.
✨Stay Updated on Industry Trends
Be prepared to discuss current trends in aviation, particularly around innovation and sustainability. This shows that you’re not only knowledgeable but also forward-thinking, which is crucial for driving partnership-led revenue streams and co-marketing opportunities.