At a Glance
- Tasks: Assist passengers at Heathrow Airport, ensuring a smooth and enjoyable journey.
- Company: Join ABM, a leading provider in facility and infrastructure solutions.
- Benefits: Earn £14.87 per hour with full training and great perks like 24/7 GP access.
- Other info: Enjoy career progression opportunities and meet people from all over the world.
- Why this job: Experience a dynamic work environment and make a real difference in people's travel experiences.
- Qualifications: Looking for friendly, reliable team players who are passionate about helping others.
The predicted salary is between 14.87 - 14.87 £ per hour.
LOCATION: Heathrow Airport
SHIFT PATTERN: 5 ON 3 OFF, 40 hours per week
PAY RATE: £14.87 per hour
If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department. We're here to help!
Join our Passenger Assistance team and be the reason our passengers enjoy a smooth, memorable and stress-free journey through the airport. Assisting passengers requiring support to and from the aircraft who may have limited mobility, visual or hearing impairments or just simply need some extra help, you’ll deliver outstanding service every step of the way.
What You’ll Be Doing:
- Assisting passengers who require support through the airport either on foot, by wheelchair or electric buggy depending on their needs.
- Transferring passengers on and off the aircraft either into their seat or wheelchair through safe manual handling techniques.
- Pushing wheelchairs and assisting with luggage.
- Delivering a calm, professional service in a busy environment.
What We’re Looking For:
- Someone who is friendly & approachable.
- Reliable & punctual.
- Calm under pressure.
- A true team player.
- Passionate about helping people.
What’s In It for You:
- Full training provided.
- £14.87 per hour.
- Full time working hours (5 on 3 off shift pattern).
- Work at one of the world’s busiest airports.
- 24/7 GP access (for you & your family).
- Mental health support.
- Cycle to Work scheme.
- Discounts, cashback & exclusive perks.
- Real career progression opportunities.
Why You’ll Love It:
- Because no two days are the same.
- Because you’ll meet people from all over the world.
- Because you’ll genuinely change someone’s journey.
- And because helping someone travel with confidence, that’s a great feeling!
Benefits:
- 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home.
- Mental Health support and Life Event Counseling.
- Get Fit Programme.
- Financial and legal support.
- Cycle to work scheme.
- Access Perks at Work, our innovative employee app where you can find discounts, gift cards, cashback, and exclusive offers.
- Search for resources and tools on topics ranging from family and life to health, money and work.
- Online chat or telephone service for urgent support in a crisis.
ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
Passenger Service Agent in Gloucester employer: ABM UK
At ABM, we pride ourselves on being an exceptional employer, offering a dynamic work environment at Heathrow Airport where no two days are the same. Our commitment to employee well-being is reflected in our comprehensive benefits package, including 24/7 GP access, mental health support, and real career progression opportunities. Join us to make a meaningful impact on passengers' journeys while enjoying a supportive and inclusive culture that values teamwork and personal growth.
