At a Glance
- Tasks: Support the Facilities Manager in delivering top-notch services and ensuring smooth operations.
- Company: Join ABM, a leading provider of integrated facility solutions with a commitment to excellence.
- Benefits: Enjoy 24/7 GP access, mental health support, fitness programmes, and exclusive employee perks.
- Other info: Diverse and inclusive workplace with opportunities for career growth and development.
- Why this job: Be part of a dynamic team that enhances spaces and makes a real impact on client satisfaction.
- Qualifications: Experience in facilities management, strong leadership skills, and health & safety certification required.
The predicted salary is between 30000 - 40000 £ per year.
LOCATION: MANOR WALKS Shopping Centre
SHIFT PATTERN: 5 Days out of 7, 42 hours per week
Salary: Competitive
ROLE OVERVIEW AND PURPOSE
ABM is seeking a proactive and dedicated Deputy Facilities Manager to join our team at Manor Walks. In this role, you will support the Facilities Manager in delivering high-quality services to our client, ensuring that all operations run smoothly, efficiently, and in line with contractual obligations. You will play a key part in maintaining service excellence, meeting client expectations, and upholding ABM’s standards by consistently following company policies and procedures.
KEY RESPONSIBILITIES
- Manage the contract in line with ABM’s policies, procedures, and client requirements.
- Oversee the security, cleaning, and maintenance teams, ensuring compliance and consistently high standards of service.
- Provide day-to-day operational support to the Centre Management team.
- Monitor performance to ensure all teams exceed service level agreements (SLAs) and key performance indicators (KPIs).
- Support the delivery of training, health & safety, development, and colleague welfare initiatives.
- Lead, motivate, and communicate effectively with team members to foster a positive and productive working environment.
- Undertake any additional duties as required to meet evolving client needs.
REQUIRED SKILLS AND EXPERIENCE
- Proven experience in operations or facilities management, ideally within a multi-service environment.
- Strong leadership and communication skills, with the ability to engage and motivate teams effectively.
- Confident IT user with good working knowledge of relevant systems and software.
- Health & Safety certification (e.g., IOSH or equivalent).
- Valid SIA licences (Door Supervisor and CCTV) desirable.
Benefits
We’re proud to offer a great range of benefits including:
- 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home.
- Mental Health support and Life Event Counseling.
- Get Fit Programme.
- Financial and legal support.
- Cycle to work scheme.
- Access Perks at Work, our innovative employee app where you can find discounts, gift cards, cashback, and exclusive offers.
- Search for resources and tools on topics ranging from family and life to health, money and work.
- Online chat or telephone service for urgent support in a crisis.
For more information about ABM’s benefits, visit our website.
ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Deputy Facilities Manager employer: ABM UK
ABM is an exceptional employer, offering a supportive and dynamic work environment at Manor Walks Shopping Centre. With a strong focus on employee well-being, we provide comprehensive benefits including 24/7 GP access, mental health support, and opportunities for professional development. Our commitment to fostering a diverse and inclusive culture ensures that every team member can thrive while contributing to our mission of delivering high-quality facility services.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Facilities Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching ABM and their values. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute to it.
✨Tip Number 3
Practice your leadership skills! Think of examples from your past experiences where you’ve motivated a team or handled a tough situation. This will help you shine during those tricky interview questions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Deputy Facilities Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in facilities management. We want to see how your skills align with the key responsibilities mentioned in the job description.
Showcase Your Leadership Skills:Since this role involves managing teams, don’t forget to include examples of how you've led and motivated others in previous positions. We love seeing candidates who can inspire their teams!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your achievements and experiences are easy to read and understand.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at ABM UK
✨Know Your Stuff
Before the interview, make sure you understand ABM's values and how they align with your own. Familiarise yourself with their services and recent projects, especially in facilities management. This will help you demonstrate your genuine interest and knowledge during the conversation.
✨Showcase Your Leadership Skills
As a Deputy Facilities Manager, you'll need to lead and motivate teams. Prepare examples from your past experiences where you've successfully managed teams or projects. Highlight your communication skills and how you've fostered a positive working environment.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities. Think of scenarios related to facilities management, such as handling a maintenance emergency or improving service standards. Practising these responses will help you articulate your thought process clearly.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the role or company culture. This shows your enthusiasm and helps you gauge if ABM is the right fit for you. Consider asking about their approach to team development or how they measure success in this role.
