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- Tasks: Ensure a safe shopping environment while providing excellent customer service.
- Company: ABM is a leading provider of integrated facility solutions, enhancing spaces globally.
- Benefits: Enjoy 24/7 GP access, mental health support, and exclusive employee perks.
- Why this job: Join a dynamic team, gain valuable experience, and make a real impact in your community.
- Qualifications: SIA Door Supervisor/Security Guard licence required; strong communication skills essential.
- Other info: Flexible shifts available, perfect for students seeking part-time work.
LOCATION: Thistles Shopping Centre, Stirling
PAY RATE: £12.71 per hour
SHIFT PATTERN: various, 0 hours per week
If you require any additional support or adjustments during the recruitment process, please don\’t hesitate to contact our Recruitment Department at recruitment@abm.com. We\’re here to help!
ROLE OVERVIEW AND PURPOSE
We are looking to appoint a proactive Relief Security Officer with customer service at the forefront of all they do to maintain a safe and secure shopping environment for all our customers and staff. This is a permanent contract covering holidays with advanced notification of shifts. SIA DS or SG Licence required.
KEY RESPONSIBILITIES
- Carry out daily/weekly/monthly duties as outlined in the site Assignment Instructions
- Be present on the mall to ensure a safe and secure environment is maintained
- Conduct patrols covering all areas of the shopping mall and service yards
- Take an active role in emergency situations including first aid and fire warden
- Oversee external contractor management to ensure safe working practices
REQUIRED SKILLS AND EXPERIENCE
- Enjoy working part of a team as well as the ability to work independently to reach the shared goal
- Good communication skills both written and verbal to assist with accurate report writing
- Smart, well-groomed and confident
- High level of customer care awareness
- SIA Door Supervisor/Security Guard licence
We’re proud to offer a great range of benefits including:
- 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
- Mental Health support and Life Event Counseling
- Get Fit Programme
- Financial and legal support
- Cycle to work scheme
- Access Perks at Work, our innovative employee app where you can find:
- Perks: discounts, gift cards, cashback, and exclusive offers
- Life: Search for resources and tools on topics ranging from family and life to health, money and work
- Support: Online chat or telephone service for urgent support in a crisis
About ABM:
ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.
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Dedicated Relief Security Officer employer: ABM UK
Contact Detail:
ABM UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dedicated Relief Security Officer
✨Tip Number 1
Familiarise yourself with the Thistles Shopping Centre and its layout. Understanding the environment you'll be working in can help you demonstrate your proactive approach during interviews.
✨Tip Number 2
Brush up on your customer service skills. Since the role emphasises maintaining a safe and secure environment for customers, showcasing your ability to handle various customer interactions will set you apart.
✨Tip Number 3
Prepare for situational questions related to emergency scenarios. Being able to articulate how you would respond to emergencies, including first aid and fire warden duties, will highlight your readiness for the role.
✨Tip Number 4
Network with current or former security officers, especially those who have worked in retail environments. They can provide insights into the role and may even offer tips on how to impress during the interview process.
We think you need these skills to ace Dedicated Relief Security Officer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Dedicated Relief Security Officer position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous security roles or customer service experience. Mention specific situations where you demonstrated good communication skills, teamwork, and the ability to handle emergencies.
Showcase Your Qualifications: Ensure you mention your SIA Door Supervisor or Security Guard licence in your application. If you have additional certifications related to first aid or emergency response, include those as well.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your passion for maintaining a safe environment and your commitment to excellent customer service. Use specific examples to illustrate your points and make your application stand out.
How to prepare for a job interview at ABM UK
✨Showcase Your Customer Service Skills
As a Relief Security Officer, customer service is key. Be prepared to discuss your previous experiences in customer-facing roles and how you handled challenging situations while maintaining a positive attitude.
✨Demonstrate Proactivity
Highlight instances where you took the initiative in your past roles. This could include examples of how you ensured safety or improved processes. Employers are looking for someone who can act decisively in various situations.
✨Communicate Clearly
Good communication skills are essential for this role. Practice articulating your thoughts clearly and concisely, especially when discussing your report writing experience or how you would handle emergencies.
✨Dress Smartly and Professionally
First impressions matter! Make sure to dress smartly for your interview. A well-groomed appearance will reflect your professionalism and readiness for a role that requires a confident presence.