At a Glance
- Tasks: Analyse data to identify inefficiencies and support service delivery improvements.
- Company: Join a diverse team at a leading transport organisation in London.
- Benefits: Enjoy 24/7 GP access, mental health support, and a cycle to work scheme.
- Other info: Dynamic workplace with a commitment to diversity and inclusion.
- Why this job: Make a real impact by improving operational efficiencies and customer satisfaction.
- Qualifications: Strong analytical skills and effective communication abilities required.
The predicted salary is between 38000 - 38000 € per year.
LOCATION: Pier Walk, London
SHIFT PATTERN: Monday - Friday, 8am - 5pm, 40 hours per week
SALARY: £38,000.00 per annum
ROLE OVERVIEW AND PURPOSE
- The Data Analyst role will support the TfL Mechanical to identify inefficiencies across the contract.
- Assist in the development of the innovation plan for service delivery improvements.
- Engage business leaders and senior operational managers across the business to ensure best practice and operational efficiencies are implemented.
- Understand, anticipate and deliver customer (internal and external) needs while building effective relationships.
- Efficiently respond to both internal and external customers through effective communication and personal accessibility.
- Ensure customer satisfaction is high.
- Carry out other admin tasks as directed.
BENEFITS
- 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home.
- Mental Health support and Life Event Counseling.
- Get Fit Programme.
- Financial and legal support.
- Cycle to work scheme.
- Access Perks at Work, our innovative employee app where you can find:
- Perks: discounts, gift cards, cashback, and exclusive offers.
- Life: Search for resources and tools on topics ranging from family and life to health, money and work.
- Support: Online chat or telephone service for urgent support in a crisis.
ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Data Analyst employer: ABM UK
At ABM, we pride ourselves on being an excellent employer, offering a supportive work culture that prioritises employee well-being and professional growth. Located in the vibrant area of Pier Walk, London, our Data Analyst role provides a competitive salary alongside comprehensive benefits such as 24/7 GP access, mental health support, and a unique employee app for discounts and resources. We are committed to fostering diversity and inclusion, ensuring that every team member feels valued and empowered to contribute to meaningful service delivery improvements.
StudySmarter Expert Advice🤫
We think this is how you could land Data Analyst
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend meetups, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your skills as a Data Analyst. This will help you stand out and show you're genuinely interested.
✨Tip Number 3
Practice your data storytelling skills! Be ready to explain complex data insights in simple terms. This is crucial for engaging with business leaders and ensuring they understand the value of your analysis.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Data Analyst
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Data Analyst role. Highlight relevant experience and skills that match the job description, like your ability to identify inefficiencies and engage with business leaders.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to service delivery improvements. Keep it concise but impactful.
Showcase Your Communication Skills:Since effective communication is key in this role, make sure to demonstrate your ability to communicate clearly in both your CV and cover letter. Use examples that show how you've successfully engaged with customers or stakeholders.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it!
How to prepare for a job interview at ABM UK
✨Know Your Data
Make sure you brush up on your data analysis skills and tools relevant to the role. Familiarise yourself with common data sets and methodologies that TfL might use, as well as any specific software mentioned in the job description.
✨Understand the Business
Research TfL and their operations thoroughly. Understand their goals, challenges, and how your role as a Data Analyst can contribute to improving service delivery and operational efficiencies. This will help you engage effectively with business leaders during the interview.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Prepare examples of how you've identified inefficiencies in past roles and how you proposed solutions. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Showcase Your Communication Skills
Since the role involves engaging with various stakeholders, be ready to demonstrate your communication skills. Practice explaining complex data insights in simple terms, and think about how you would ensure customer satisfaction through effective communication.
