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- Tasks: Ensure safety by patrolling and monitoring the shopping centre.
- Company: Join ABM, a global leader in integrated facility services.
- Benefits: Enjoy 24/7 GP access, mental health support, and exclusive employee perks.
- Why this job: Gain valuable experience in security while working in a vibrant shopping environment.
- Qualifications: Must have a checkable employment history and good communication skills.
- Other info: Flexible shifts with potential for permanent contract after holiday cover.
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JOB TITLE: Security Officer (Holiday Cover)
LOCATION: Friars Walk Shopping Centre, Newport
PAY RATE: £12.60 per hour
SHIFT PATTERN: 3 Days 3 nights 3 off or 4 on 3 off, 20 hours per week
Main Duties & Responsibilities:
An opportunity has arisen at Friars Walk Shopping Centre in Newport, for a Security Officer to join our team working for ABM on a holidays cover basis. This could lead to a permanent Contract.
20 hours contract per week, unless covering holidays, then it would be 56 per week. This contract includes days, late evenings, nights and weekends.
Requirements
Main Duties & Responsibilities:
- Maintain a safe and secure environment for customers and employees by patrolling and monitoring premises and personnel.
- Provide a security contact for customers and staff.
- Deter anti-social behaviour, theft and criminal activity.
- Liaise with the Police and management when required.
- Complete reports by recording observations, information, occurrences and surveillance activities.
- Deal with any difficult situations that arise in a safe and professional manner.
- Always appear polished and professional and always adhere to the Dolphin shopping centre/ABM uniform and grooming guidelines.
Key Skills and Experience Required
- A full five-year checkable employment / education history.
- Experience in corporate / retail security is desirable.
- Experience in customer service is desirable.
- Good organisational skills.
- Excellent communication skills are required both written and verbal.
- Computer skills to include basic knowledge of MS Office.
- Well presented, and high grooming standards.
- Outgoing and friendly with a can-do attitude.
- Reliable & punctual.
We’re proud to offer a great range of benefits including:
- 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
- Mental Health support and Life Event Counseling
- Get Fit Programme
- Financial and legal support
- Cycle to work scheme
- Access Perks at Work, our innovative employee app where you can find:
- Perks: discounts, gift cards, cashback, and exclusive offers
- Life: Search for resources and tools on topics ranging from family and life to health, money and work
- Support: Online chat or telephone service for urgent support in a crisis
For more information about ABM’s benefits, visit our careers page
ABOUT US
ABM is one of the world’s largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries – from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we’re proud to service icon sites across the country with more than 10,000 team members. For more information, visit
ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
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Cover security officer employer: ABM UK
Contact Detail:
ABM UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cover security officer
✨Tip Number 1
Familiarise yourself with the specific security protocols and procedures relevant to retail environments. Understanding how to handle various situations, such as theft or anti-social behaviour, will demonstrate your readiness for the role.
✨Tip Number 2
Network with current or former security officers in similar roles. They can provide insights into the day-to-day responsibilities and expectations, which can help you tailor your approach during interviews.
✨Tip Number 3
Showcase your customer service skills during any interactions with the hiring team. As a security officer, you'll need to engage positively with customers, so demonstrating a friendly and approachable attitude is key.
✨Tip Number 4
Be prepared to discuss your experience with conflict resolution. Highlighting specific examples of how you've handled difficult situations in the past will illustrate your capability to manage challenges effectively.
We think you need these skills to ace Cover security officer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Security Officer position. Tailor your application to highlight relevant experience in security and customer service.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in corporate or retail security, as well as customer service roles. Use specific examples to demonstrate your skills in maintaining a safe environment and dealing with difficult situations.
Showcase Communication Skills: Since excellent communication skills are essential for this role, ensure your application reflects your ability to communicate effectively. Use clear and concise language, and consider including examples of how you've successfully communicated in past roles.
Professional Presentation: Make sure your CV and cover letter are well-formatted and free from errors. A polished presentation reflects your attention to detail and professionalism, which are crucial for a security officer role.
How to prepare for a job interview at ABM UK
✨Know Your Responsibilities
Familiarise yourself with the main duties of a Security Officer. Be prepared to discuss how you would maintain a safe environment, deter anti-social behaviour, and handle difficult situations professionally.
✨Highlight Relevant Experience
If you have experience in corporate or retail security, make sure to mention it. Also, share any customer service experience that showcases your communication skills and ability to interact positively with the public.
✨Demonstrate Professionalism
Dress appropriately for the interview, adhering to the grooming standards expected in the role. Show that you understand the importance of being polished and professional in a security position.
✨Prepare for Scenario Questions
Expect questions about how you would respond to specific situations, such as dealing with theft or managing a conflict. Think through your responses in advance to demonstrate your problem-solving skills and calm demeanour.
