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- Tasks: Join us as a Cleaning Operative, ensuring a sparkling clean environment and top-notch customer service.
- Company: ABM is a global leader in facility solutions, dedicated to creating cleaner and safer spaces.
- Benefits: Enjoy perks like 24/7 GP access, mental health support, and discounts through our employee app.
- Why this job: Be part of a dynamic team that values respect, teamwork, and going the extra mile for customers.
- Qualifications: No prior experience needed; just bring your friendly attitude and willingness to learn!
- Other info: Flexible shifts available, perfect for students looking to balance work and studies.
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Location: WELLGATE SHOPPING CENTRE, Dundee
Shift Pattern: Any 5 of 7 days as per 6-week rolling rota. Varying shift times, 42.5 hours per week
Pay rate: £12.21 per hour
Role overview and purpose
Cleaning operative will ensure exemplary standards of cleaning and Customer service are always provided to the client and visitors to the site.
Key Responsibilities
- Gladly interact with all visitors/tenants within the shopping centre, delivering first class customer focused service.
- Continuously look for opportunities to be of assistance to visitors at the shopping centre, proactively helping wherever opportunities arise.
- Ensure radio procedures are always adhered to.
- Undertake any other reasonable duties as required to meet the needs of the business.
- Any other reasonable duties as requested by your line manager.
- Complete all training requirements as requested by your line manager.
- Be flexible for overtime cover if required.
- Carry out various cleaning duties to a high standard.
Required Skills And Experience
- Be professional, pleasant, friendly, courteous and helpful always whilst carrying out duties to the highest standard.
- One team approach.
- Take ownership of all situations to ensure tasks are completed or escalated when necessary.
- Able to stay motivated to achieve a high aim.
- Respect all staff and visitors within the shopping centre.
- Knowledge of cleaning chemicals and supplies.
Site based values
- Always treat everyone with dignity and respect in a professional and courteous manner.
- Always thrive to complete all tasks given
- Always aim to go the extra mile
- Always communicate honestly and openly with our customers and make their experience better.
Essential Skills
- Able to work unsupervised and take responsibility
- Willingness and ability to work as a member of a team.
- Excellent observational skills.
Benefits
We\’re proud to offer a great range of benefits including:
- 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
- Mental Health support and Life Event Counseling
- Get Fit Programme
- Financial and legal support
- Cycle to work scheme
- Access Perks at Work, our innovative employee app where you can find:
- Perks: discounts, gift cards, cashback, and exclusive offers
- Life: Search for resources and tools on topics ranging from family and life to health, money and work
- Support: Online chat or telephone service for urgent support in a crisis
For More Information About ABM\’s Benefits, Visit Our
About ABM:
ABM (NYSE: ABM) is one of the world\’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.
For more information, visit .
ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
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Cleaning Operative employer: ABM UK
Contact Detail:
ABM UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Operative
✨Tip Number 1
Familiarise yourself with the layout of the Wellgate Shopping Centre. Knowing where key areas are, such as entrances, restrooms, and food courts, will help you assist visitors more effectively and demonstrate your commitment to customer service.
✨Tip Number 2
Brush up on your knowledge of cleaning chemicals and supplies. Understanding the products you'll be using not only shows your professionalism but also ensures you can maintain high cleaning standards safely and efficiently.
✨Tip Number 3
Practice your communication skills. As a Cleaning Operative, you'll need to interact with visitors and team members regularly. Being friendly and approachable will enhance the customer experience and reflect well on your application.
✨Tip Number 4
Be prepared to discuss your flexibility regarding shift patterns. Since the role requires working any 5 of 7 days, showing that you're adaptable and willing to cover shifts will make you a more attractive candidate.
We think you need these skills to ace Cleaning Operative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in cleaning or customer service. Use keywords from the job description, such as 'exemplary standards of cleaning' and 'customer-focused service', to catch the employer's attention.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and how your skills align with the responsibilities listed. Mention your ability to work as part of a team and your commitment to high standards of cleanliness and customer service.
Showcase Relevant Skills: Emphasise your observational skills and ability to work unsupervised. Provide examples of how you've taken ownership of tasks in previous roles, which aligns with the company's values of professionalism and teamwork.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a cleaning operative role.
How to prepare for a job interview at ABM UK
✨Show Your Customer Service Skills
As a Cleaning Operative, you'll be interacting with visitors regularly. Make sure to highlight any previous experience in customer service during your interview. Share specific examples of how you've gone the extra mile to assist customers or resolve issues.
✨Demonstrate Team Spirit
This role requires a strong team approach. Be prepared to discuss how you work well within a team and share instances where you've collaborated effectively with colleagues to achieve a common goal.
✨Know Your Cleaning Products
Familiarity with cleaning chemicals and supplies is essential. Brush up on the different types of cleaning products and their uses, as well as any safety protocols associated with them. This knowledge will show your commitment to maintaining high standards.
✨Be Flexible and Adaptable
The job involves varying shift patterns and responsibilities. During the interview, express your willingness to adapt to changing schedules and take on additional duties as needed. Highlight any past experiences where you've successfully managed unexpected changes.
