At a Glance
- Tasks: Ensure safety and provide top-notch customer service at Regent Arcade Shopping Centre.
- Company: Join ABM, a leading provider of integrated facility solutions.
- Benefits: Enjoy 24/7 GP access, mental health support, and discounts through our employee app.
- Other info: Flexible shift patterns with opportunities for career growth in a diverse workplace.
- Why this job: Be the face of security while making a positive impact in a vibrant shopping environment.
- Qualifications: Valid SIA Licence required; excellent communication and customer service skills essential.
The predicted salary is between 11 - 15 € per hour.
LOCATION: REGENT ARCADE SHOPPING CENTRE
HOURS: 42 hours per week
SHIFT PATTERN: 12-hour shifts 3 on 3 off
PAY RATE: £13.00 per hour
ABM UK is currently seeking a dedicated and experienced Security Officer to join our team. As a Security Officer, you will ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site. The Security Officer is the public face of the Security Team & Client and should always act with professionalism. A can-do attitude is essential in this highly influential role.
KEY RESPONSIBILITIES
- To readily interact with all visitors/tenants within the shopping centre, delivering first class customer focused service.
- Carry out regular patrols of the shopping centre as detailed in the site Assignment Instructions.
- Be professional, pleasant, friendly, courteous, and helpful always.
- To ensure exemplary standards in personal grooming, strictly adhering to the site uniform requirements.
- To ensure that the site is a safe and non-threatening environment for all visitors/tenants.
- Liaising with site control room proactively reacting to incidents.
- Help third party contractors/visitors ensuring all site procedures/policies are adhered to.
- To liaise closely with statutory authorities, dealing with incidents.
- Ensure radio procedures are always adhered to.
- Undertake any other reasonable duties as required to meet the needs of the business.
N.B – Core tasks are as above, although this list is not exhaustive.
REQUIRED SKILLS AND EXPERIENCE
- Valid SIA Licence(s)
- Have knowledge of Assignment Instructions (AI’s)
- Excellent written and verbal communication skills
- Customer/Client focused.
- Must be able to work under pressure.
- Computer literacy required.
ESSENTIAL
- SIA Guarding or Door Supervisor license.
- SIA CCTV license is desirable, or the willingness to work towards.
Benefits
- 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home.
- Mental Health support and Life Event Counseling.
- Get Fit Programme.
- Financial and legal support.
- Cycle to work scheme.
- Access Perks at Work, our innovative employee app where you can find:
- Perks: discounts, gift cards, cashback, and exclusive offers.
- Life: Search for resources and tools on topics ranging from family and life to health, money and work.
- Support: Online chat or telephone service for urgent support in a crisis.
ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Security Officer (Hiring Immediately) in Cheltenham employer: ABM UK
ABM UK is an exceptional employer, offering a supportive work environment at the Regent Arcade Shopping Centre where your role as a Security Officer is vital in ensuring safety and delivering outstanding customer service. With a strong focus on employee well-being, we provide comprehensive benefits including 24/7 GP access, mental health support, and a unique employee app for discounts and resources, all while fostering a culture of professionalism and growth opportunities within a diverse and inclusive workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Security Officer (Hiring Immediately) in Cheltenham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on ABM and their values. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills align with the role of a Security Officer and be ready to share examples from your past experiences.
✨Tip Number 3
Dress to impress! Make sure you’re looking sharp and professional for your interview. First impressions matter, especially in a customer-focused role like this one, so adhere to the uniform standards even before you get the job.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Security Officer (Hiring Immediately) in Cheltenham
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how your experiences make you a great fit for our team.
Tailor Your Application:Make sure to tailor your application to the Security Officer role. Highlight your relevant skills, like your SIA licence and customer service experience, to show us why you’re the perfect match for this position.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and experience.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at ABM UK
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Security Officer. Familiarise yourself with the key tasks mentioned in the job description, like interacting with visitors and conducting patrols. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Dress to Impress
Since this role requires strict adherence to uniform standards, it's crucial to present yourself well during the interview. Dress smartly and ensure your grooming is on point. This not only reflects professionalism but also shows that you take the role seriously.
✨Showcase Your Customer Service Skills
As a Security Officer, you'll be the face of the security team. Be prepared to discuss your previous experiences in customer service. Share specific examples where you went above and beyond to assist someone, as this will highlight your can-do attitude and commitment to providing excellent service.
✨Prepare for Scenario Questions
Expect to be asked how you would handle various situations, such as dealing with difficult visitors or responding to incidents. Think through potential scenarios and how you would react. This will demonstrate your ability to work under pressure and your problem-solving skills, which are essential for this role.
