At a Glance
- Tasks: Be the friendly face of security, ensuring safety and excellent customer service.
- Company: Join ABM, a global leader in facility solutions with a commitment to innovation.
- Benefits: Enjoy 24/7 GP access, mental health support, and exclusive employee perks.
- Other info: Flexible shifts with opportunities for career growth in a diverse environment.
- Why this job: Make a real difference in people's safety while developing your skills.
- Qualifications: Must have a valid SIA Licence and a positive, professional attitude.
The predicted salary is between 28400 - 38400 £ per year.
LOCATION: The Rock, Bury
SHIFT PATTERN: 4 on 4 off, 42 hours per week
PAY RATE: £13.60 per hour
ROLE OVERVIEW AND PURPOSE
This important role is the public face of the Security Team. A can-do and professional attitude is essential in this highly influential role. You also need to ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site.
KEY RESPONSIBILITIES
- Readily interact with all visitors/tenants within the shopping centre, delivering first class customer focused service.
- Carry out regular patrols of the shopping centre as detailed in the site assignment Instructions, being always proactive.
- Continuously look for opportunities to be of assistance to visitors at the shopping centre, proactively helping wherever opportunities arise.
- Safeguard all the sites are safe and non-threatening environment for all visitors/tenants.
- Ensuring all incidents are managed in accordance with site policies and procedure.
- Liaising with site control room proactively reacting to incidents and ensuring colleagues are fully briefed and always supported.
- Ensure any unsecure areas of the site are reported to Control Room immediately and action taken to resolve.
- Record/log all non-conformances and emergencies with the appropriate control room operatives.
- Deal efficiently and effectively with all emergencies ensuring the Centre team are kept fully always informed.
- Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals, logging, and reporting incidents in line with site/company polices.
- Maintain vigilance and highlight/manage unauthorised access by banned individuals.
- Ensure radio procedures are always adhered to.
- Ensure all events/incidents are recorded in the Security Officer notebook correctly and notebook policies are always adhered to.
- Undertake any other reasonable duties as required to meet the needs of the business.
- Any other reasonable duties as requested by your line manager.
- Ensure a timely response to all security issues and events.
- Complete all training requirements as requested by line manager.
- Be available to cover at least one additional shift per month if requested to cover absence/annual leave.
REQUIRED SKILLS AND EXPERIENCE
- Be professional, pleasant, friendly, courteous, and helpful always whilst carrying out duties to the highest standard.
- One team approach.
- Take ownership of all situations to ensure tasks are completed or escalated when necessary.
- To always stay motivated aim high and achieve.
- To respect all staff and visitors within the shopping centre.
DOCUMENTS/INFORMATION REQUIRED:
- Valid SIA Licence.
- You will need a 5-year checkable background.
- Provide documentation which demonstrates your eligibility to work within the UK.
Benefits
We’re proud to offer a great range of benefits including:
- 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home.
- Mental Health support and Life Event Counseling.
- Get Fit Programme.
- Financial and legal support.
- Cycle to work scheme.
- Access Perks at Work, our innovative employee app where you can find: discounts, gift cards, cashback, and exclusive offers.
- Search for resources and tools on topics ranging from family and life to health, money and work.
- Online chat or telephone service for urgent support in a crisis.
For more information about ABM’s benefits, visit our About ABM.
ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals.
Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.
ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Security Officer in Bury employer: ABM UK
ABM is an exceptional employer located at The Rock, Bury, offering a supportive work culture that prioritises employee well-being and professional growth. With benefits like 24/7 GP access, mental health support, and a unique employee app for discounts and resources, ABM fosters a collaborative environment where security officers can thrive while ensuring the safety and satisfaction of visitors. Join a team that values diversity and inclusion, and be part of a company dedicated to creating smarter, safer spaces.
StudySmarter Expert Advice🤫
We think this is how you could land Security Officer in Bury
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might have connections in the security industry. A personal recommendation can go a long way in landing that Security Officer role.
✨Tip Number 2
Prepare for the interview by researching common security scenarios and how you would handle them. Show off your problem-solving skills and your ability to stay calm under pressure – that's what they want to see!
✨Tip Number 3
Dress the part! First impressions matter, especially in a customer-facing role. Make sure you look professional and approachable when you walk into that interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Security Officer in Bury
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how your unique experiences make you a great fit for our team.
Tailor Your Application:Make sure to tailor your application to the Security Officer role. Highlight relevant skills and experiences that align with the job description, like your customer service skills and ability to handle emergencies. This shows us you’ve done your homework!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read, so make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the information you need right there. Plus, it helps us keep track of your application better!
How to prepare for a job interview at ABM UK
✨Know Your Role
Before the interview, make sure you thoroughly understand the responsibilities of a Security Officer. Familiarise yourself with the key tasks like customer service, incident management, and patrol duties. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your People Skills
As the public face of the Security Team, your ability to interact positively with visitors is crucial. Prepare examples from your past experiences where you've provided excellent customer service or handled difficult situations. This will highlight your professionalism and friendly attitude.
✨Demonstrate Proactivity
The role requires a proactive approach to security and customer service. Think of instances where you've taken initiative in previous roles, whether it was identifying potential issues or going out of your way to assist someone. Be ready to share these stories during your interview.
✨Understand the Importance of Communication
Effective communication is key in this role, especially when liaising with the control room and managing incidents. Brush up on your communication skills and be prepared to discuss how you ensure clear and concise information sharing in high-pressure situations.
