At a Glance
- Tasks: Ensure safety and security for shoppers at Churchill Square Shopping Centre.
- Company: Join ABM, a leading provider of integrated facility solutions.
- Benefits: Enjoy competitive pay, 28 days leave, and access to exclusive discounts.
- Other info: Flexible shifts, full training provided, and opportunities for career growth.
- Why this job: Be an ambassador for safety while gaining valuable experience in customer service.
- Qualifications: SIA licence preferred; strong communication and customer service skills essential.
The predicted salary is between 11 - 16 £ per hour.
LOCATION: Churchill Square Shopping Centre, Brighton BN1 2RG
CONTRACT: Permanent
SHIFT PATTERN: 5 days over 7
PAY RATE: £13.88 per hour
If you require any additional support or adjustments during the recruitment process, please don’t hesitate to contact our Recruitment Department at recruitment@abm.com.
OVERVIEW OF JOB DESCRIPTION
Churchill Square Shopping Centre is Brighton’s main shopping complex and is in the heart of Brighton, benefitting from easy commuting from the city centre and surrounding areas. As part of the ABM security team, you will benefit from full uniform with an annual refresh, access to Perkbox employee benefit scheme which includes discounted e-vouchers for most retailers, including Gyms, holidays, and car rentals. It also offers an employee assistance program which hosts 24/7 independent support for all colleagues.
This position is for a Security Officer working an average of 40 hours per week, on a rolling rota, at £13.88 per hour. We offer 28 days annual leave including public holidays (pro rata for part time workers).
Online E-learning is readily available which supports our comprehensive Learning & Development programmes offered to all ABM colleagues. Full training and induction programme for all colleagues with a one team approach.
Churchill Square Shopping Centre Security Officers are responsible for the safety and welfare of members of the public who visit the Centre, ensuring that they have a pleasant shopping experience without fear of any incidents occurring.
Main Duties & Responsibilities:
- You are employed as ambassadors for the site to create and maintain an environment in which all law-abiding members of the public can feel safe and secure.
- Great emphasis is placed on Customer Service within the role where your objective is to create a pleasant environment for all shoppers and tenants.
- Day to day tasks include:
- Patrolling both front and back of house areas
- Deterring and reporting of criminal behaviour
- H&S safety checks
- Rotating static positions within the centre and car park
- Carrying out vacant unit checks
- Refusing entry to known offenders
- Supporting Brand Partners to effectively manage incidents of antisocial or criminal behaviour
- Reporting defects/spillages within the Centre
- Taking part in training exercises to improve knowledge of site procedures
- Support service partners with related issues and procedures to reinforce the site's one team ethos
Person Specification:
- Competent in dealing with members of the public
- Level of health and safety awareness
- Good knowledge of security industry and systems
- Punctual
- Able to ensure all procedures are followed complying with legislation and company policy
- Maintain critical standards for professionalism, service, and quality assurance
- Adhere to new policies and procedures to ensure that a respectful workplace exists
Essential:
- SIA licensed – Guarding or door supervisor badge preferred
Desirable:
- Good Customer Service
- Ability to demonstrate flexibility and adapt to change
- Positive attitude to work
- Level of health and safety awareness
- Good knowledge of security industry and systems
Benefits:
We’re proud to offer a great range of benefits including:
- 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
- Mental Health support and Life Event Counseling
- Get Fit Programme
- Financial and legal support
- Cycle to work scheme
- Access Perks at Work, our innovative employee app where you can find:
- Perks: discounts, gift cards, cashback, and exclusive offers
- Life: Search for resources and tools on topics ranging from family and life to health, money and work
- Support: Online chat or telephone service for urgent support in a crisis
For more information about ABM’s benefits, visit our website.
Security Officer (Hiring Immediately) in Brighton employer: ABM UK
ABM is an exceptional employer located in the vibrant Churchill Square Shopping Centre, Brighton, offering a supportive work culture that prioritises employee well-being and development. With comprehensive training programmes, a range of benefits including discounted retail offers, and a commitment to mental health support, ABM fosters a positive environment where Security Officers can thrive while ensuring a safe and pleasant shopping experience for all visitors.
StudySmarter Expert Advice🤫
We think this is how you could land Security Officer (Hiring Immediately) in Brighton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on ABM and Churchill Square. Understanding their values and what they stand for will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and skills.
✨Tip Number 3
Dress the part! As a Security Officer, professionalism is key. Make sure you look sharp and presentable for your interview – it shows you take the role seriously and are ready to represent the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Security Officer (Hiring Immediately) in Brighton
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Security Officer role. Highlight your relevant experience and skills that match the job description, especially your customer service abilities and knowledge of health and safety.
Show Your Personality:We want to see who you are! Don’t be afraid to let your personality shine through in your application. Share examples of how you've created a safe and pleasant environment for others in previous roles.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, your application goes straight to us, and we can review it promptly. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at ABM UK
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of a Security Officer at Churchill Square. Familiarise yourself with the importance of customer service and safety protocols, as these will be central to your role.
✨Showcase Your Skills
Highlight your experience in dealing with the public and any relevant security qualifications, like your SIA licence. Be ready to discuss specific situations where you've successfully managed incidents or provided excellent customer service.
✨Dress the Part
Even though this is a security role, first impressions matter! Dress smartly and professionally for your interview. It shows that you take the opportunity seriously and are ready to represent the company well.
✨Ask Questions
Prepare some thoughtful questions about the team dynamics, training opportunities, and the company's approach to health and safety. This not only shows your interest but also helps you gauge if the role is the right fit for you.
